How Credit Unions are Ensuring Fair Access to Credit in an Era of Complicated Income Verification
In today’s economy, where workers tend to have several income streams of various amounts, it can be hard for traditional lending methods to make an accurate assessment of a member’s lending capabilities. Justin Wickett encourages credit unions to look to modern tools to ensure fair lending practices.
Catering to Digital Natives: Bridging the Gap Between Branches and Digital Channels
Credit unions always strive to meet their members where they are, and in today’s society, where they are is online. Jennifer Dimenna shares some of the latest research on what digital tools consumers are looking for from their credit unions and how they can rise to the challenge.
Eltropy Leads Credit Unions and Community Banks into New “Safe AI” Era with Comprehensive AI Suite
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the general availability of the industry’s most advanced Safe-AI suite built exclusively for credit unions and community banks.
Three Benefits of AI For Credit Unions
Artificial Intelligence has been a much debated technology in the past few years, but that won’t stop it from becoming commonplace eventually. Ashley LaBombard shares ways credit unions can leverage AI while keeping an eye open for risks.
Credit Unions Must Share Data to Fight New AI Fraud Risks
With the quick rate at which technology develops and fraudsters methods developing at the same fast speed, Tom Oscherwitz encourages financial institutions to share any fraud data they may have to support the fight against them.
Top 10 CUSO Magazine Articles of 2023
As we move into 2024, the CUSO Magazine team took a moment to reflect on 2023 by sharing the most widely read articles of the year.
Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots
In the new wave of AI technologies and applications, Web Applications Developer Casey Smith urges credit unions to consider the benefits of adding an AI chatbot to their websites to assist members at all hours of the day/
Why AI Cannot Replace Your Writer: Part Two
In the final part of her series on AI-generated content, Emily Claus delves into the legal and ethical concerns, including several lawsuits, currently surrounding the use of AI material and why using it for anything important at the moment would be a misstep.
Why AI Cannot Replace Your Writer: Part One
AI-generated writing can seem like magic, one that many writers were certain would make them disappear. But once you pull back the curtain, the method is fraught with errors, legal and ethical debates, and lifeless content. Emily Claus shares why AI isn’t ready to replace your writer and why depending on it can be risky.
How Artificial Intelligence and Machine Learning Are Being Used By Credit Unions in 2023
Adine Deford discusses how credit unions can utilize Artificial Intelligence and Machine Learning to simplify their loan processes and improve decisioning, especially for those with little to no credit profiles.
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