The Future of Payments: RTP & the FedNow® Service

The Future of Payments: RTP & the FedNow® Service

Kendra Erickson explains the differences between the Clearing House’s RTP payment rail and the newly implemented Federal Reserve’s FedNow® Service payment rail, and what the future might hold for instant payments.

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Climate Advocates Call for NCUA to Establish ‘Resilience Office’

Climate Advocates Call for NCUA to Establish ‘Resilience Office’

The NCUA should fund a Climate Resilience Office as part of its 2024 budget, environmental, progressive and consumer groups told the agency this month. CUCollaborate’s David Baumann reports.

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Bulk Emails: New Requirements For Your Credit Union

Bulk Emails: New Requirements For Your Credit Union

Credit unions are in the bulk email-sending business, whether they know it or not, and need to pay attention to changing industry and technical requirements, or they may soon find themselves unable to send any emails to anyone, says Dave Wordhouse.

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Don’t Forget to Show Your Members and Staff Thanks This Thanksgiving

Don’t Forget to Show Your Members and Staff Thanks This Thanksgiving

As Thanksgiving approaches, Emily Claus reminds credit unions to use the opportunity to show both their members and their staff how much they appreciate them.

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NCUA Inspector General Auditing CU Chartering Process

NCUA Inspector General Auditing CU Chartering Process

Following the NCUA’s proposal to streamline the chartering process earlier this year, the NCUA Inspector General has announced he will be doing an audit on the process to determine its effectiveness, reports David Baumann of CUCollaborate.

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Five Things You Might Not Know Need Updating on Your Website

Five Things You Might Not Know Need Updating on Your Website

Often, website updates focus on aesthetics—layout, content, brand colors, and banners—but fail to delve into the backend updates websites require to deliver those visuals quickly and effectively. David Damstra explains which essential updates you might be overlooking.

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What Credit Unions Can Do to Help Young Homebuyers Succeed

What Credit Unions Can Do to Help Young Homebuyers Succeed

Homebuying can be a complex and overwhelming endeavor for anyone, but especially for first time buyers and younger generations who may not understand the entire process or how to achieve their goals. Kyle McIlmurray details ways credit unions can better support young buyers in getting their dream home.

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Get to Know the Client Services and Education Team

Get to Know the Client Services and Education Team

Kasey Olchowski, Manager of the Client Services and Education Team at CU*Answers, offers some insight on the inner working of her team including their training, their mentorship program, and the support they offer to credit unions around the country.

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CU Trades: NCUA Doesn’t Need Beefed Up Consumer Protection Exams

CU Trades: NCUA Doesn’t Need Beefed Up Consumer Protection Exams

Previewing their testimony for Thursday’s hearing on the NCUA budget, the two national industry trade groups on Monday said they vehemently oppose the agency’s plan to hire additional examiners to focus on consumer protection, reports David Baumann of CUCollaborate.

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Is “Creative Destruction” the Future of Credit Unions?

Is “Creative Destruction” the Future of Credit Unions?

Chip Filson discusses the concept of creative destruction, in which something new is built on the foundation of something old, and how mergers in the credit union industry fail to live up to the idea.

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