UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part Two

UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part Two

Continuing his series on user experience, Sam Lechenet shares a few more tips on how to fix design flaws on your website and keep them from driving potential members into the arms of another financial institution.

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CDFI, LID, and MDI: What’s the Difference?

CDFI, LID, and MDI: What’s the Difference?

The credit union world is chock full of acronyms. CUSO Magazine’s Esteban Camargo looks at community development financial institutions (CDFIs), low-income credit unions (LICUs), and minority depository institutions (MDIs); what they mean and the benefits each provide.

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CFPB’s Credit Card Late Fee Rule Change Still Slated for May 2024 Despite Staunch Opposition

CFPB’s Credit Card Late Fee Rule Change Still Slated for May 2024 Despite Staunch Opposition

Opponents of the CFPB’s credit card late fee proposal are trying to shoot it down everywhere. So far, they are failing. The rule still is slated to go into effect next month. David Baumann reports on the latest developments.

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NCUSIF Investments: Repeating the Practice that Caused the Current Underperformance

NCUSIF Investments: Repeating the Practice that Caused the Current Underperformance

Chip Filson details some recent moves made in the NCUA’s management of the NCUSIF investment portfolio and why he feels the agency is taking great missteps in its handling.

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UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part One

UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part One

A website’s layout, tools, and features can make or break your credit union’s website. Potential members won’t wait around for your website to load or struggle to navigate your pages, they’ll simply move on. Sam Lechenet shares some design pitfalls to avoid and how you can best optimize your website to offer the best user experience.

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The Credit Card Competition Act and Its Implications for Card Rewards

The Credit Card Competition Act and Its Implications for Card Rewards

As we continue this two-part series on interchange, Esteban Camargo discusses the Credit Card Competition Act of 2023, what supporters and opponents are saying about it, and what the aftermath of the 2010 Durbin Amendment might suggest is in store for credit cards.

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GAO Says CDFIs Need Help, NCUA Making $3.4 Million Available to Low-Income-Designated Credit Unions Through CDRLF Grants

GAO Says CDFIs Need Help, NCUA Making $3.4 Million Available to Low-Income-Designated Credit Unions Through CDRLF Grants

The Government Accountability Office recently published a study suggesting CDFIs and MDIs need more help acquiring and implementing technology to help low- and moderate-income communities; meanwhile the NCUA is opening its CDRLF grant program for 2024 to assist low-income-designated credit unions. CUSO Magazine’s Esteban Camargo reports.

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One State, a Credit Union CEO, and Financial Literacy

One State, a Credit Union CEO, and Financial Literacy

This Financial Literacy Month, Chip Filson shares the story of how the state of Kentucky is working to increase financial education within the school system and how one credit union CEO is stepping up to the plate to support these efforts.

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The Future of WordPress

The Future of WordPress

In the world of web design, WordPress is king, powering nearly half of all websites. But as technology develops, the platform must as well, but in what way? Sam Lechenet shares his insight into the future of WordPress and what new capabilities might be just around the corner.

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What is Interchange and Why Does it Matter to Credit Unions?

What is Interchange and Why Does it Matter to Credit Unions?

Financial literacy month continues with part one of Esteban Camargo’s two-part series on interchange income: what it is, why it’s important to credit unions, and what politicians are trying to change.

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