Scale Your Members, Not Your Staff
While credit unions and their staff tend to operate on a reactive basis, solving problems as they come along, Ashleigh Craven shares how shifting to a proactive approach can make the most of your teams skills and increase operational efficiency.
The Times They Are Interchangin’
Interchange income is a big part of credit union revenue, and U.S. Senators have it in their crosshairs. CUSO Magazine’s Esteban Camargo continues his financial education series with an explanation of interchange and the legislation proposed to change how it works.
NCUA and ACU Debate Stablecoin Rule
Before credit unions can begin offering stablecoins, the NCUA needs to issue its final regulatory rules on the issue by July 18th. America’s Credit Unions has responded with its suggestions on how the rule should be altered before the deadline passes, reports Emily Claus.
Financial Literacy: The Human Element
As we continue to celebrate Financial Literacy Month, Emily Claus reminds credit unions that effort and intention matter when creating a financial literacy program, and why the task should not be left up to social media posts.
The Missing Moment in Financial Wellness: Why Credit Unions Must Intervene at the Point of Decision, not Authorization
Consumers these days complete purchases in an instant, reacting quickly on impulse desires, limited-time deals, and low-inventory alerts, leaving little room for hesitation and budget considerations. Lindsay Vandergriff discusses the need for credit unions to reach members at the point-of-sale, not afterward, in order to better support their financial wellness goals.
Toss a Stablecoin to Your Witcher
It’s Financial Literacy Month and Esteban Camargo is back at it, seeking to expand his own financial literacy, and hopefully share some of that newfound knowledge with you, our dear reader. Kicking things off for 2026 is a look at stablecoins, what they are, and how they might be used by credit unions. Toss a stablecoin to your Witcher.
NCUA Will Hold Board Meeting April 9; Announces Ninth Round of Deregulation
The National Credit Union Administration will hold an April Board meeting at 10 am ET on Thursday, during which the Board will receive a variety of briefings, including on the ongoing efforts of the Deregulation Project, which just announced its ninth round of proposed changes. CUSO Magazine’s Esteban Camargo reports.
A Chance for NCUA Chairman Hauptman to Make His Mark
Currently operating as a one-member board, NCUA Chairman Kyle Hauptman has the opportunity to make changes without any opposition from other board members. With this opportunity, Chip Filson suggests Hauptman reassess the NCUSIF’s Normal Operating Level.
Meeting Customers Where They Are: Building Strong Financial Literacy Programs in a Hybrid Banking World
In a digital future, where credit union branches are less for routine transactions and more geared toward member support, Matthew D. Paul examines how credit unions can better utilize branches as centers for financial literacy education in addition to mobile learning.
Financial Literacy Month: How Credit Unions Can Support The Journey to Financial Wellness
As Financial Literacy Month 2026 kicks off, Emily Claus delves into the origins of the event, its importance over two decades later, and how credit unions can get involved to better support their members’ journeys to financial wellness.
