How Credit Unions Can Beat the Megabanks and Neobanks
In a banking world rife with banking options, from megabanks to trendy neo banks, credit unions can feel overwhelmed by the compeititon. Rick DeLisi explains how credit unions can take advantage of new technology to beat them at their own game.
Breaking Through the Barriers: How Credit Unions Can Better Reach SEGs
Special employee groups make up a good portion of credit unions’ membership base, but credit unions still have a hard time connecting with them. Marketing expert Bo McDonald shares how credit unions can break down that barrier to better reach SEGs.
NCUA Chairman Hauptman to Remain Following Appointment to PCAOB
NCUA Chairman Kyle Hauptman has been appointed to the Public Company Accounting Oversight Board, reports CUSO Magazine’s Esteban Camargo. Hauptman will continue to serve as NCUA Chair until a successor is appointed.
Insights from Educators: Training and Onboarding
In her new interview series with credit union educators and trainers, Kasey Olchowski sits down with TBA Credit Union’s Training and Development Specialist, Mae Johnson, to uncover her insider knowledge on onboarding and new hire training.
3 Mistakes Credit Unions Should Avoid in AI Adoption in 2026
As credit unions rush to add AI to just about everything, Saeid Kian explains where most mistakes in AI adoption occur and how your credit union can avoid those pitfalls.
The Credit Union, the CDC, and the CUSO
Using a real-world example, Mike Hales shares how credit unions can collaborate with CUSOs and Community Development Corporations to better meet the needs of small businesses in their communities.
NCUA Proposes Dependent Care Reimbursement for Credit Union Board Members
After years of trade organizations advocating for the move, the NCUA has officially submitted a proposal that would allow credit union board members to be reimbursed for any childcare or caregiver costs incurred from attending board meetings or other official duties, Emily Claus reports.
The Power of a Single Person
In a world where member voting is treated like a simple box to check on the road to merging, Chip Filson asks if one person still has the power to make a difference.
The Overdraft Compromise
The debate on overdraft has been a long and complicated affair, with credit unions and members often finding themselves on opposing sides. However, Emily Claus wonders if there’s a way for the two sides to meet in the middle and reach a compromise that works for credit unions and members alike.
Most Credit Unions Are Measuring the Wrong Thing
The Your Marketing Co team explains why measuring member satisfaction isn’t a winning strategy and why it won’t bring the results your credit union is hoping for, namely, because satisfaction is not loyalty.
