AI is Already Inside Your Institution but is it Governed?
AI is in your credit union, even if it hasn’t been implemented through official policy, your staff and vendors are surely using it. Andrew Diaz of Tru Treasury shares why its critical your credit union build an AI framework and governance policy right away.
Anatomy of an Email Account Takeover
Dave Wordhouse breaks down the anatomy of an email account takeover, and how you can best protect your credit union from an attack.
America’s Credit Unions Renews Efforts Against Credit Card Competition Act
With Congress in a lame duck session and eyeing the Credit Card Competition Act again, America’s Credit Unions has renewed its advocacy efforts against the legislation, claiming it will only harm credit unions and members, Emily Claus reports.
A Machine Is Already Answering Questions About Your Credit Union
As AI applicaitons become consumers’ preferred search engines, So Much Good, contemplates how this shift affects your credit union’s digital discoverability and how you can best position the credit union to come out on top.
The Smaug Conundrum: Are Credit Unions Sitting on the Key to Growth?
Credit unions are sitting on nearly $300 billion in capital nationwide, but are reluctant to spend their pile of gold to meet the challenge set forth by FinTechs and neobanks. Sam Plester encourages credit unions to step off the pile and put it to use to achieve growth and build the credit union movement’s market share.
Credit Unions Should Use AI to Accelerate Apprenticeship
As AI starts taking over repetitive tasks, the biggest mistake a credit union can make is thinking entry level employees are no longer needed. Dr. Gleb Tsipursky discusses how credit unions can shift entry-level positions into mentorship opportunities.
NCUA Continues Deregulation Efforts Going with Fourteenth Round Announced
CUSO Magazine’s Esteban Camargo reports on the fourteenth round of deregulation proposals set forth by the NCUA. Credit unions are asked to comment on the proposed changes.
Credit Unions: Some “Kind” of Wonderful
Care and kindness are core credit union principles, but often, competing priorities can pull our focus away, leaving those two to slip through the cracks. To help credit unions refocus and get back on track, author Lee Silber offers his kindness checkup. How will your credit union fare?
A Terror Tale from the Compliance Crypt
Compliance expert Joshua Velasquez takes readers through a spooky story this Halloween, of just how quickly things can go wrong in the credit union when important cybersafety steps are skipped.
The Relevance Gap: What Credit Union Marketing Gets Wrong
Consumers have been confused about what a credit union is for a long time, but even with today’s technology that should be able to broadcast our mission loud and clear, this age old credit union problem hasn’t gone away. So Much Good shares how credit unions can tackle this relevance gap.
