The Chapter We Haven’t Written Yet
Dr. Jerri Bland talks about the chapter that credit unions have failed to write: the story of what happens not just post a core conversion, but once the follow ups and communication dwindle to nothing, and how CUSOs can correct this.
Following Filene Part One: Humble Beginnings in Boston
In her new series, Following Filene, Emily Claus takes readers on a journey through Edward Filene’s path to becoming the “Father of U.S. Credit Unions,” starting with his time working as a businessman in Boston managing his family’s department store.
Senate Banking Committee Questions NCUA Deregulation Project
In a letter sent to NCUA Board Chair Kyle Hauptman at the end of June, Senator Elizabeth Warren questioned the agency’s deregulation project, shared concerns over the rolled back policies, and requested a briefing with Hauptman no later than July 16th, Emily Claus reports.
The Critical Role of Credit Union History Right Now
Preserving history, especially historical documents, is a critical undertaking, but the credit union industry, however, as Chip Filson has discovered, failed to do so during a critical time in the industry. Filson lements on the lessons lost and why the past is needed to help guide the present.
It’s A Wonderful Life: A Credit Union Story
In honor of Credit Union History Month, author Lee Silber shares the story of Louise McCarren Herring, the mother of credit unions and an industry pioneer whose work led to the creation of over 500 credit unions and the founding of CUNA.
CUSO Magazine Celebrates Credit Union History Month
CUSO Magazine welcomes back Credit Union History Month for its second year, a month-long event devoted to looking back at the key credit union moments and players that brought our industry to where it is today. Emily Claus shares the purpose of the event, how we’ll be celebrating, and how your credit union can get the most out of it.
NCUA Announces CDRLF Grant Awards
The National Credit Union Administration announced that it has awarded $3.47 million to low-income designated credit unions through its CDRLF grants program, reports CUSO Magazine’s Esteban Camargo.
Kyle Hauptman’s Final Call as a One-Person NCUA Board
As Kyle Hauptman prepares to depart the NCUA after a fifteen month stint as it’s only board member, Chip Filson looks back at the approach Hauptman made during that time and what he’s passing on to the next board member.
Takeaways from the 2026 CU*Answers Leadership Conference
CU*Answers held its Annual Leadership Conference discussing the future of the industry and of CU*Answers as it moves forward into 2027. Check out the key takeaways from each section of the event!
Debit Versus Credit: Ensuring Members Know What to Use and When
Most members don’t think strategically about what type of card to use for different transactions and scenarios, they grab whatever is closest. Heather French details how educating members to ensure they get the most out of their cards will better the member, the credit union, and the relationship between them.
