3 Mistakes Credit Unions Should Avoid in AI Adoption in 2026
As credit unions rush to add AI to just about everything, Saeid Kian explains where most mistakes in AI adoption occur and how your credit union can avoid those pitfalls.
The Credit Union, the CDC, and the CUSO
Using a real-world example, Mike Hales shares how credit unions can collaborate with CUSOs and Community Development Corporations to better meet the needs of small businesses in their communities.
NCUA Proposes Dependent Care Reimbursement for Credit Union Board Members
After years of trade organizations advocating for the move, the NCUA has officially submitted a proposal that would allow credit union board members to be reimbursed for any childcare or caregiver costs incurred from attending board meetings or other official duties, Emily Claus reports.
The Power of a Single Person
In a world where member voting is treated like a simple box to check on the road to merging, Chip Filson asks if one person still has the power to make a difference.
The Overdraft Compromise
The debate on overdraft has been a long and complicated affair, with credit unions and members often finding themselves on opposing sides. However, Emily Claus wonders if there’s a way for the two sides to meet in the middle and reach a compromise that works for credit unions and members alike.
Most Credit Unions Are Measuring the Wrong Thing
The Your Marketing Co team explains why measuring member satisfaction isn’t a winning strategy and why it won’t bring the results your credit union is hoping for, namely, because satisfaction is not loyalty.
NCUA Shares Its Supervisory Priorities for 2026
The National Credit Union Administration has published its supervisory priorities for 2026. CUSO Magazine’s Esteban Camargo reports on the areas NCUA examiners will review in the year ahead, and where credit unions should focus its efforts to that effect.
The Credit Union Way: How We Tell Our Story
Author Lee Silber’s newest book, The Credit Union Way, is the perfect example of how the credit union industry can share its stories. Emily Claus discusses the intention and impact of the book, and what lessons credit unions can take away from it.
You’ve Rebranded, Now What?
After years of prefecting her credit union’s culture following a rebrand, Explorer’s Credit Union CEO April Tompkins shares what strategies brought the most success and which were lessons learned.
Project Management: Building the Tree Swing
Coordinating projects often involves communication between several parties, all with different ideas in mind, and can lead to chaos. Project management expert Paige Kern shares how you can keep your next project from falling into the five common pitfalls.
