AI is Replacing Your Credit Union as Your Member’s Financial Advisor
In their continued search for trusted and accessible financial education resources, members are turning en masse to artificial intelligence, trusting it to guide their financial decisions. Emily Claus discusses the appeal, but also why handing the piggy bank over the AI is ultimately a mistake.
NCUA Shares Its Newest Five Year Strategic Plan
The National Credit Union Administration released its 2026-2030 Strategic Plan. CUSO Magazine’s Esteban Camargo summarizes the NCUA’s goals and objectives.
NCUA’s Financial Fairy Tales
Following the reduction in staff by nearly a quarter, the NCUA claimed it was delivering millions in cost savings to credit unions. However, the numbers show a different outcome: an increase in total spending even with fewer staff members, says Chip Filson.
Scale Your Members, Not Your Staff
While credit unions and their staff tend to operate on a reactive basis, solving problems as they come along, Ashleigh Craven shares how shifting to a proactive approach can make the most of your teams skills and increase operational efficiency.
The Times They Are Interchangin’
Interchange income is a big part of credit union revenue, and U.S. Senators have it in their crosshairs. CUSO Magazine’s Esteban Camargo continues his financial education series with an explanation of interchange and the legislation proposed to change how it works.
NCUA and ACU Debate Stablecoin Rule
Before credit unions can begin offering stablecoins, the NCUA needs to issue its final regulatory rules on the issue by July 18th. America’s Credit Unions has responded with its suggestions on how the rule should be altered before the deadline passes, reports Emily Claus.
Financial Literacy: The Human Element
As we continue to celebrate Financial Literacy Month, Emily Claus reminds credit unions that effort and intention matter when creating a financial literacy program, and why the task should not be left up to social media posts.
The Missing Moment in Financial Wellness: Why Credit Unions Must Intervene at the Point of Decision, not Authorization
Consumers these days complete purchases in an instant, reacting quickly on impulse desires, limited-time deals, and low-inventory alerts, leaving little room for hesitation and budget considerations. Lindsay Vandergriff discusses the need for credit unions to reach members at the point-of-sale, not afterward, in order to better support their financial wellness goals.
Toss a Stablecoin to Your Witcher
It’s Financial Literacy Month and Esteban Camargo is back at it, seeking to expand his own financial literacy, and hopefully share some of that newfound knowledge with you, our dear reader. Kicking things off for 2026 is a look at stablecoins, what they are, and how they might be used by credit unions. Toss a stablecoin to your Witcher.
NCUA Will Hold Board Meeting April 9; Announces Ninth Round of Deregulation
The National Credit Union Administration will hold an April Board meeting at 10 am ET on Thursday, during which the Board will receive a variety of briefings, including on the ongoing efforts of the Deregulation Project, which just announced its ninth round of proposed changes. CUSO Magazine’s Esteban Camargo reports.
