The True Value of a Campaign: Measuring ROI the Right Way
Promotions and marketing campaigns are must haves, but what is the true value of a campaign? How much growth does the credit union truly see? Scott Cody shares his formula for measuring return on investment.
A History of Credit Unions Part 1: European Origins
As a part of Credit Union History Month, Esteban Camargo revives his History of Credit Union series, delving into the creation of our industry, going all the way back to it’s European origins in Part One.
CUSO Magazine Introduces: Credit Union History Month
CUSO Magazine is thrilled to announce the creation of Credit Union History Month, an event devoted to looking back at the key credit union moments and players that brought our industry to where it is today. Emily Claus shares the purpose of the event, how we’ll be celebrating, and how your credit union can get the most out of it.
House and Senate Committees Put Pressure on NCUA’s Lone Board Member
As the agency currently operates with a one board member quorum, House and Senate committees are questioning the NCUA’s ability to do so and requesting information on its daily functions, reports Emily Claus.
Takeaways from the 2025 CU*Answers Leadership Conference
CU*Answers held its Annual Leadership Conference discussing the future of the industry and of CU*Answers as it moves forward into 2026. Check out the key takeaways from each section of the event!
Tightrope Walking: Avoiding the Pitfalls of Playing It Too Safe (or Too Risky) in Your Credit Union’s Growth Strategy
Marketing expert Bo McDonald shares how credit unions can walk the tightrope of risk and find the perfect balance of strategy and growth.
America’s Credit Unions Calls for Succession Planning Rule to Be Rescinded
As the NCUA considers changes to the Succession Planning Rule it issued last year, America’s Credit Unions is calling for the rule to be rescinded and reproposed altogether. Meanwhile, all decisions are likely on hold until the courts rule on former board members Harper and Otsuka’s case, an decision the two are pushing to have handed down before the board reconvenes in July, reports Emily Claus.
A Conversation About the Times
Chip Filson shares the outcome of a long conversation with a credit union CEO on the industry shift from member-focused organizations to growth-driven ones, and how the industry can start shifting back toward its cooperative foundation.
Fraud Monitoring and the New Automated Clearing House Rules
Compliance and risk-mitigation expert AJ Schalk covers the new rules from the National Automated Clearing House Association and how they will impact credit unions and their fraud monitoring systems.
Beyond the Rearview: Strategies to Ensure Auto Portfolio Resilience
Auto loans are one of the most needed services, and yet, thanks to the current economic climate, they can also be some of the hardest for members to manage. Nima Seirafipour shares how credit unions can proactively mitigate risk and spot delinquency trends before they go too far.
