UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part One
A website’s layout, tools, and features can make or break your credit union’s website. Potential members won’t wait around for your website to load or struggle to navigate your pages, they’ll simply move on. Sam Lechenet shares some design pitfalls to avoid and how you can best optimize your website to offer the best user experience.
The Future of WordPress
In the world of web design, WordPress is king, powering nearly half of all websites. But as technology develops, the platform must as well, but in what way? Sam Lechenet shares his insight into the future of WordPress and what new capabilities might be just around the corner.
Font or Fiction: How Scammers Are Using Fonts to Trick Your Members
Scammers are always upgrading their toolset in the hopes of tricking your members out of money. Emily Claus covers the rise of Homograph Attacks and how you can best defend your credit union and its members from falling prey.
The Importance of Password Hygiene
In light of the “mother of all breaches,” that was recently discovered, Brian Henderson wants to remind credit unions of the importance of good password hygiene in keeping both your private information and work information safe from hackers.
Embracing Efficiency: The Advantages of Digital Forms in Modern Workflows
Old habits die hard, and while having a physical paper trail for your business can seem essential, Sari Rahal offers a few reasons why you should be switching to digital forms and letting go of paper.
Should You Be Educating Your Members on Debit and Credit Card Fraud?
While financial institutions are typically up-to-date on the latest fraud types and scams, members are not. Heather French encourages credit unions to continuously educate members on various fraud types they might encounter and offers advice on what steps the credit union can take to prevent fraud.
The Future of Payments: RTP & the FedNow® Service
Kendra Erickson explains the differences between the Clearing House’s RTP payment rail and the newly implemented Federal Reserve’s FedNow® Service payment rail, and what the future might hold for instant payments.
Bulk Emails: New Requirements For Your Credit Union
Credit unions are in the bulk email-sending business, whether they know it or not, and need to pay attention to changing industry and technical requirements, or they may soon find themselves unable to send any emails to anyone, says Dave Wordhouse.
Five Things You Might Not Know Need Updating on Your Website
Often, website updates focus on aesthetics—layout, content, brand colors, and banners—but fail to delve into the backend updates websites require to deliver those visuals quickly and effectively. David Damstra explains which essential updates you might be overlooking.
Mandates Failing in Cyber-Insurance: Why Mandates Work for Traditional Insurance Categories, But Not for Cyber-Insurance
While mandates may work well for other lines of insurance, they often fail when it comes to cybersecurity insurance, according to Brett Helm, who provides some background on the situation.
