What would happen at your credit union if you could suddenly no longer access your image vault? Would you shut everything down? Crawl under your desk? Or simply put into action the disaster recovery plan you’ve created and tested? One credit union found out in short order how valuable testing a plan can be when the real deal hits.
For the past 29 years, the number one earning asset in the credit union industry has been the credit card portfolio. During the best and worst of times, by FAR the most consistent generator of revenue has been the credit card. So why aren’t credit unions pushing them more?
What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.
What happened to the future that was promised us in old movies? The flying cars, the self-fitting clothes, the instant food… the faxed notifications? Well, I guess they weren’t off on how much paper remains a big part of our world, but maybe it’s time to look at one way to make the future look more futuristic. Time to push e-statements even further.
Planning an upcoming event? Stressed about it and not sure how to tackle it? VP of Administration Stephanie Underwood shares the experience she’s gained organizing events for CU*Answers and gives practical advice for how to tackle the job.
When’s the right time to consider a core processing change? Sometimes it can seem like never what with bad experiences, juggling contracts, and reluctance to change. Scott Collins identifies how a cooperative solution can help lift you over the hurdles to making that change.
Is your credit union limiting itself from a lending perspective by playing it too safe? Are you leaving members in need out in the cold because they don’t fit in a neatly defined box? Read more to discover where to start opening those restrictions for win-win situations.