Losing the Language Barrier: Credit Union of Texas Launches Todos Unidos
To better meet the needs of Texas’s underserved Hispanic/Latino population, the Credit Union of Texas has launched Todos Unidos, its Spanish-language brand. Emily Claus sat down with the team to learn more about the creation of the brand and how it meets the needs of their community.
How TikTok Conquered Financial Literacy (And How You Can Too)
As credit unions work to figure out the best way to provide financial literacy education to their members, Emily Claus shares where exactly those members are already getting their information, why it works for them, and why its time for credit unions to join in.
Six Key Steps To Increasing Employee Retention
In the midst of the “Great Gloom” and increasing employee turnover, Human Resources expert Amber Overla shares her six secret streps to creating a successful onboarding process that will ensure a new hire is there to stay.
The Rising Tide of Fraud: How Credit Unions Can Fight Back
Journey Federal Credit Union CEO Jeffrey Kusler details why fighting against fraud must be a collaborative effort and how Journey is working to hold back the tide.
A Credit Union’s Guide to Partnering with Benefits Brokers
A benefits package can either be a tool to increase employee retention and satisfaction or simple another reason employees jump ship, which is why finding the perfect one is so critical. HR expert Tiffany Wentling and benefits expert Julio Nieto share how you can find the right plan for your credit union’s needs.
Engaging Employees During the Great Gloom
As employee engagement hits a four-year low, in new era dubbed “The Great Gloom,” HR expert Tiffany Wentling shares how your credit union can reengage staff and boost morale.
How Credit Unions Can Lead Successful Transformations
Jeffrey Kusler, CEO of Journey Federal Credit Union, shares his credit union’s transformation process to increase member satisfaction and retention in the hopes other credit unions may feel inspired to lead transformations of their own.
Improving Cash Efficiency
While many are turning to digital payments for the majority of their transactions, cash still plays an integral part in our economy, and as such, credit unions should look to improve cash logistics efficiency, says Jim Petit.
Empowering Members Through Education
With banking technology and member needs ever-evolving, Jeffrey Kusler shares how Journey Federal Credit Union is using their new role—the Navigator—to help their members meet their goals.
Tips For Building the Perfect Budget
Creating a budget can often turn what should be a year-long task into a last minute end-of-the-year exercise. Thankfully, Amber Jecks has a few tips and suggestions to help your credit union build a budget early and adjust when necessary.
