How To Attract Enthusiastic, Motivated Board Members
Struggling to find candidates for your credit union’s board of directors? River Valley Credit Union found a way to not only identify potential future board members, but have them come in with the experience to hit the job running.
Clear Your Mind and Your Risk Assessments Will Follow
Risk management isn’t as easy as buying a solution. In this CUSO Magazine exclusive, Jim Vilker and Patrick Sickels detail the three steps needed to set up an effective risk management system at your credit union.
What We Learned at RSA: Phishing is Still King of All Scams
Phishing remains the King of All Scams. In this article, Dave Wordhouse and Patrick Sickels explain how and why, and offer thoughts on how to protect your own organization from this crime.
“We like the bigger receipts!”
What would happen at your credit union if you could suddenly no longer access your image vault? Would you shut everything down? Crawl under your desk? Or simply put into action the disaster recovery plan you’ve created and tested? One credit union found out in short order how valuable testing a plan can be when the real deal hits.
What Does a Successful Credit Card Portfolio Look Like?
For the past 29 years, the number one earning asset in the credit union industry has been the credit card portfolio. During the best and worst of times, by FAR the most consistent generator of revenue has been the credit card. So why aren’t credit unions pushing them more?
What Have I Got in My Pocket? (Hint: it’s not a ring)
What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.
The Misconceptions of Online Credit Cards
Why have credit unions continued to hold onto their off trial balance credit card portfolios? Heather French takes a look at the misconceptions around a switch, and why credit unions can benefit from moving their accounts over.
The Five Keys to Internet Retailing
What does it take to be a great internet retailer? CU*Answers CEO Randy Karnes shares his top 5 traits that every person should have to find success online. So stay aggressive, don’t dally, default to action, and read on!
Why Not Send a Fax?
What happened to the future that was promised us in old movies? The flying cars, the self-fitting clothes, the instant food… the faxed notifications? Well, I guess they weren’t off on how much paper remains a big part of our world, but maybe it’s time to look at one way to make the future look more futuristic. Time to push e-statements even further.
Behind the Scenes: The Art of Event Planning
Planning an upcoming event? Stressed about it and not sure how to tackle it? VP of Administration Stephanie Underwood shares the experience she’s gained organizing events for CU*Answers and gives practical advice for how to tackle the job.
