Consulted Out of Relevance
When does it make sense to seek the assistance of a consultant? ATL FCU President/CEO Robert Shane gives his thoughts on where credit unions might be going wrong when dealing with consultants, and how they can maximize their return when a consultant is needed.
How Important is Budgeting to a Credit Union’s Financial Success?
Budgets determine the money, and money determines success, right? Becky Frankowski discusses the purpose of a credit union’s budget – and whether or not it’s essential to their financial success.
Internal Controls 101 – Protecting Your Credit Union
With the prominent case of the embezzlement of $40 million at CBS Employees Credit Union still in the news, AuditLink’s Jim Vilker gets back to the basics of how credit unions can prevent this from happening at their own institutions. Welcome to Internal Controls 101!
Collections: Making It About the Member, Not the Money
Collections manager, Jerry Collins, knows collections isn’t an easy job, but he’ll help you realize you might be going about it the wrong way, and that money isn’t the most important factor in the equation.
The Advantages of Cash Back Debit Cards
Are debit card cashback programs something to be feared or embraced? Ed Jesionowski dives into them and why they may make sense to implement at your credit union.
Do the Benefits to Online Membership Opening Outweigh Your Concerns?
Are you closing the door on potential members by not offering an online membership opening process at your credit union? Kristian Daniel addresses why it’s not only beneficial, but why it might be becoming increasingly necessary to remain competitive.
Managing Third-Party Projects – You’re Probably the Pig!
When arranging a project between third-parties, who’s in charge of ensuring your goals are met? If you’ve ever had a project not go the way you hoped, you may not have realized that you were the project manager!
The Challenges and Solutions to Recruiting in an Employee’s Market
Recruiting and retaining talent can be extremely challenging in a low unemployment market. Amber Overla looks into what are the biggest challenges facing human resources teams and what they can focus on in recruiting to find and retain great employees.
How To Attract Enthusiastic, Motivated Board Members
Struggling to find candidates for your credit union’s board of directors? River Valley Credit Union found a way to not only identify potential future board members, but have them come in with the experience to hit the job running.
Clear Your Mind and Your Risk Assessments Will Follow
Risk management isn’t as easy as buying a solution. In this CUSO Magazine exclusive, Jim Vilker and Patrick Sickels detail the three steps needed to set up an effective risk management system at your credit union.
