Giving to Get Back: Expanding Your Card Programs

Giving to Get Back: Expanding Your Card Programs

If you’re hoping to get more out of your plastics program, Heather French suggests giving to get back. A rewards program might be what you need to find your way to the top of your members’ wallets.

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Subdebt: The Fastest Growing Balance Sheet Account for Credit Unions

Subdebt: The Fastest Growing Balance Sheet Account for Credit Unions

As more and more credit unions take on sub-debt, Chip Filson ponders the incentive behind acquiring such debt, what risks come along with it, and how these accounts will play out in the long term.

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FOMO Business Decisions

FOMO Business Decisions

In the age where good things go quickly and buyers need to act fast to get what they want, Chip Filson cautions credit unions from falling into the habit of purchasing banks out of FOMO instead of member focus.

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Is Life-Stage Tracking Worth It?

Is Life-Stage Tracking Worth It?

In the age of limitless data possibilities and shifting lifestyles, are the traditional, clear-cut life stages an effective tool for determining member needs? Or should credit unions try alternative approaches that, while less defined, are more accurate? Emily Claus argues the latter.

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A Fee that Credit Unions Should Review for Appropriateness

A Fee that Credit Unions Should Review for Appropriateness

Whereas some credit unions might see inactive accounts as a fee goldmine, Chip Filson argues that sneakily charging such accounts is potentially against credit unions’ founding principles and should be re-examined.

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NCUA’s Spooky Budget Increase Could Be Curbed By Expanding, Not Reducing, Remote Examinations

NCUA’s Spooky Budget Increase Could Be Curbed By Expanding, Not Reducing, Remote Examinations

NCUA proposed a big increase to its operating budget in 2023, and many have come out in opposition. Esteban Camargo provides a little detail on the budget proposal, responses to it, and why the NCUA should reconsider its plans.

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The Credit Union Movement In Five Phases

The Credit Union Movement In Five Phases

Chip Filson applies Father Richard Rohr’s five stages of development to the evolution of the credit union industry.

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An Engineer, a Designer, and a Business Manager Walk into a Bar…

An Engineer, a Designer, and a Business Manager Walk into a Bar…

When it comes to balancing engineering with design and business management, the best approach may be the most challenging: cooperation. Esteban Camargo describes the varying perspectives of the development process and why no one viewpoint should stand above the rest.

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Jeanne D’Arc: A 110 Year Perspective on Sustaining Co-op Success

Jeanne D’Arc: A 110 Year Perspective on Sustaining Co-op Success

Chip Filson analyzes Jeanne D’Arc Credit Union’s 110 years of service and commitment to the community, along with lessons other credit unions can take away from its success.

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When the Most Important GAC Speaker Missed His Scheduled Appearance

When the Most Important GAC Speaker Missed His Scheduled Appearance

One schedule speaker was missing at GAC this year when he chose instead to help refugees at the Ukraine border; Chip Filson shares that speaker’s story and how he embodies the credit union creed of “people helping people.”

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