Tech Layoffs and Lessons for Credit Unions
Chip Filson warns credit unions not to follow in the tech industry’s footsteps in the race to shrink workforces because others are, but to trust in staff and their impact on members.
If My Credit Union Could Start Over: A Board Member Perspective
Changes in technology, member needs, and office environments have prompted credit union board member Kurt Hansen to ponder what changes he would want to see if his credit union were to start over today.
Slow Down to Speed Up
When taking on a new project, we often get all too excited to speed ahead toward the finish line. But without knowing where we’re going, speed hinders progress, argues Mike Warren.
Tools Won’t Do the Thinking for You
Data Analyst Sarah Ashby explains that while data tools won’t magically produce solutions for your credit union, they will open doors that allow you to dive deeper, ask more questions, and make use of your data.
What is the Value of a Strategic Plan?
Chip Filson contemplates what value, if any, credit unions can find in strategic planning. And if there is value to be found, what’s the easiest way to get it out?
The Monster Lurking in Your Data
Are your key performance indicators Frankenstein’s monster? CUSO Magazine’s Esteban Camargo explains the perils of surrogation and how credit unions can avoid the trap of metrics running away with strategy.
NCUA Board to Consider Strategic Plan
Among other issues, the NCUA board will consider the agency’s 2022-2026 Strategic Plan at its July 22 meeting, reports David Baumann of the Washington Credit Union Daily.
Define Key Performance Indicators to Help Track Your Goals
The temptation to dive head first into data analytics and be swept along with the results is real. Thomas Hull suggests tailoring your key performance indicators to match your goals, not the other way around.