The CU*Answers Store, a Case Study for Internet Retailing, Proves the Model with Its Two Year Anniversary
What would it look like to turn your credit union website into a digital storefront for your members? CU*Answers reflects on two years of its Online Store, the success it’s achieved and where it hopes to go moving forward.
The continuous improvement focus of Store Days improves the documentation and information sharing for CU*Answers clients. Additionally, concentrating on the quality and centralizing of resources into the store assists in the knowledge sharing of CU*Answers staff.