When it comes to sales, it can be all too tempting to put the money before the member. Sales expert Nick Green provides insight on how selling with empathy builds trust and creates a member-first mentality that can lead to more cross-selling success.
Scott Collins and Chris Smigiel discuss the ways in which credit unions approach shopping for a new core data processor and the due diligence required have evolved over the last few decades.
Cross-selling is an important aspect for credit unions, not just to promote products and services and increase revenue, but to support members in the most effective way possible. Keegan Daniel shares some ideas on how to make selling a success.
Shifting from a service culture to a sales culture at your credit union can be a tricky endeavor that often leads to confusion and hesitation. Thankfully, Julie Gessner has a guide to help make this transition beneficial and effective for everyone.
Lead Developer of E-Commerce Keegan Krajniak discusses how internet retailing—when used effectively—will help your credit union not only with sales, but with streamlining communication.
Monica Boguszewski was terrified of cross selling, until she realized the opportunity it created for her members to learn about helpful services. Now, she wants to make sure your training your staff to do the same.