It Might Not Be Broken, But You Should Still Fix It
It’s easy to get comfortable in routines and processes, especially when that’s the way they’ve always been done. But Holly Roberts encourages credit unions to step out of and reexamine their routine to see where there might be room for improvement.
Daily Care and Feeding of Today’s Data Center Part Two: Architecture
In part two of his series on applying a risk-based approach to managing today’s data center, Jim Lawrence covers the second aspect: architecture.
The Daily Care and Feeding of Today’s Data Center Part One
Business Continuity and Information Security expert Jim Lawrence shares knowledge from the FFIEC IT Examination Handbook on how to tackle operations in the data center.
The Importance of Product Maintenance
Too often, credit unions roll out a product only to forget about it and any potential updates or improvements the product might need. Kristian Daniel emphasizes the importance of continuous product maintenance and the possible ramifications of failing to do so.
Celebrating Business Continuity Awareness Day
As his CUSO gears up to celebrate its annual Business Continuity Awareness Day, Patrick Schumaker reflects on the importance of business continuity, its role in any organization, and why your credit union should get involved in the festivities.
Redefining Resilience for Today’s Credit Unions
As businesses wait for the world around them to get back to normal, Jim Lawrence argues there is no “getting back” to how things were, and credit unions must adapt, look ahead, and be resilient in order to meet the challenges facing them today.
Unlocking the Power of Financial Ratios Part One
Bob Frizzle, Patrick Sickels, and Christen Lipschutz explain some helpful ratios to use when looking to determine a CUSO’s financial stability.
The Change Cycle: The Importance of Never Missing a Step
Implementing a change at your credit union without taking the proper steps can have a ripple effect of negative outcomes. AVP of Operations Jeff Miller covers the steps to change and why each is as critical as the last.
Important Ratios to Understand Your Credit Union’s Performance
As we continue our series on financial literacy basics for credit unions, Esteban Camargo gives some commonly used ratios and benchmarks some attention, explaining what they are, how they are, how they’re calculated, and what they’re used for.
Operational Change at the Core is a Critical Skill Set
Operations Manager Jeff Miller discusses the complexity that comes along with consistently updating and improving on products, and what his team is doing to make this process a priority.
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