Respecting Cooperative Owners: The One Thing Essential
As the way in which credit unions interact with members has changed, so to have our attitudes regarding their role: owners or customers? Chip Filson discusses why it is so important to maintain members’ relationship with the credit union as owners.
Dreams Can Be Dangerous
What dreams will credit unions foster: those of the members of those of the institution? Chip Filson warns that dreams can be dangerous when they fall out of line with our values.
Team Building from Within
Team building should not start and end with trust exercises and group activities, it should happen every day around the office in small conversations and cooperation. So how can managers achieve this? Laura Welch-Vilker offers insight.
False Prophets and Chasing Idols
Chip Filson shares the wisdom of past leaders and urges today’s credit union leaders not to follow the call of false idols, but to follow their conscience in preserving the credit union difference.
Enjoying the Long Hike: The Life of an Analyst
Those who benefit from the work of a data analyst often see the view from the top; but the road there is long and difficult, says analyst Annalyn Hawkes. She offers advice to analysts on the efforts to reach the peak.
Credit Unions and Transparency: Obligation or Risk?
CU*Answers CEO Geoff Johnson discusses a credit union’s obligation to be transparent and open with its members, along with the benefits and concerns that might follow that transparency.
Mount Stupid and the Valley of Despair
Xtend CEO Liz Winninger discusses the Gartner Hype Cycle in how it relates to business and how you can overcome the Valley of Despair.
Restoring the Balance: Taking Personal Time in Today’s Market
Work-life balance is a buzzword that many businesses claim to prioritize today, but actually doing so is something different altogether. Jerry Collins explains some factors that may be upsetting the balance at your credit union and how you can work to improve these.
Are You Prepared for Succession Events?
Is your organization prepared for unexpected employee departures or even expected retirements? If one of your staff left tomorrow, do you know who would take over their responsibilities? Amber Overla explains how best to prepare for known and unknown succession events.
Five Tips to Improve Your Self-Awareness as a Leader
There are a number of traits that go into making a good leader, but Alycia Meyers argues that self-awareness is one of the most essential skills, and she relays a few tips on how to improve yours.
