The Phantom in Your Phone: The Rise of AI Scams
Everyone is using AI these days, including bad actors and scammers. Emily Claus explores how fraudsters are using this new technology to impersonate others, and how credit unions can educate members to spot the phantom in their phones.
Contactless Cards and RFID Skimming
While we often enjoy the benefits that come along with new technologies, there are new methods for fraud that come along with them. Heather French discusses RDFI skimming, a new fraud technique that plagues contactless cards, and how your members can protect themselves.
Celebrating Cybersecurity Month This October
Another October means another opportunity to celebrate Cybersecurity Month! Emily Claus covers the history and purpose of the event, as well as what key topics credit unions should be focusing on this year.
Driving Trust and Efficiency: The Untapped Potential of Private Party Auto Loans for Credit Unions
In the face of high lending fraud rates, Brad Parker urges credit unions to take advantage of the opportunities that lie in private party lending through solutions that offer enhanced cybersecurity and a better member experience.
Sub-Optimal Fraud Prevention Hurts Member Experience and Hastens Member Churn
Frank Moreno explains how a credit union’s lack of modern fraud prevention technology can spurn away younger generations and lead them into the arms of a new financial institution.
The Rise of A.I. and the Need for Even Greater Vigilance
Financial literacy is crucial for our communities, but so too is educating members on matters of cybersecurity, and the increased threats that large language models pose to them. CUSO Magazine’s Esteban Camargo shares some ways bad actors are using LLMs to trick us, and how to stay safe.
The Rising Tide of Fraud: How Credit Unions Can Fight Back
Journey Federal Credit Union CEO Jeffrey Kusler details why fighting against fraud must be a collaborative effort and how Journey is working to hold back the tide.
Reaping the Benefits of AI Efficiency Without Unforeseen Consequences
AI seems to be around every corner, with each and every developer toting their own and all the miraculous things it can do for you and your business. So how do you chose the right one? Andrea Argueta shares how you can find the right AI for the right purpose.
Top 10 CUSO Magazine Articles of 2024
As we move into 2025, the CUSO Magazine team took a moment to reflect on 2024 by sharing the most widely read articles of the year.
NCUA Issues Interagency Warning on Elder Financial Exploitation
The NCUA and other agencies recently issued a statement on elder financial exploitation; its prevalence and what financial institutions can do to mitigate the risk and educate members, reports CUSO Magazine’s Esteban Camargo.
