Giving to Get Back: Expanding Your Card Programs
If you’re hoping to get more out of your plastics program, Heather French suggests giving to get back. A rewards program might be what you need to find your way to the top of your members’ wallets.
Subdebt: The Fastest Growing Balance Sheet Account for Credit Unions
As more and more credit unions take on sub-debt, Chip Filson ponders the incentive behind acquiring such debt, what risks come along with it, and how these accounts will play out in the long term.
NCUA Establishes Asset Management and Assistance Center as Independent Office
On December 1st, 2022, the NCUA voted to re-establish the Asset Management and Assistance Center as an independent entity. Emily Claus reports on the reasons and logistics behind the change.
Leadership Topics: the Art of Delegation
Those in leadership positions can often be hesitant to delegate work, feeling that everything is their responsibility or that handing off tasks will result in less-than-perfect results. Letting go of such ideas can be difficult, but as Alycia Meyers notes, it benefits both the leader and their team in the long run.
What Impact Did the Massive NCUA 5300 Call Report Changes Have?
Karen Sorensen delves into the background and aftermath of the 5300 call report revamp made by the NCUA earlier this year, explaining what changes were made and how credit unions have adapted.
The Importance of Multi-Factor Authentication and How It Protects Your Credit Union
Cybercriminals are always working on their attack methods and finding ways to compromise identities and accounts. Multi-factor authentication, Brian Henderson explains, is a critical tool in protecting your credit union, your employees, and in turn, your members.
Payday Lenders Oppose Quick Supreme Court Review of CFPB Ruling
David Baumann of CUCollaborate reports on whether the U.S. Supreme Court should rush a decision about whether to consider a federal appeals court ruling that found the funding mechanism for the CFPB unconstitutional.
Practice What You Preach: Connecting with Employees
It’s one thing to preach a friendly work culture and tote open-door policies, but it’s another to actively practice them. As a long-term employee turned recent executive, Dawn Moore explains how she and her fellow managers connect with team members across the organization.
A Case Study in Friction-Free Lending
Once upon a time, credit unions thought shuttered lobbies and closed branches would mean a steep drop in loan activity, only for loans to actually increase. Danny Phillips discusses how one credit union saw the opportunity to keep growing that loan portfolio during the pandemic and beyond.
NCUA Doubles Down on Budget Needs Citing Fraud
Citing an increase of fraud found during onsite examinations, NCUA Chair Todd Harper continues to argue for the need of in person audits and the budget to go with them.
