Email is Out of Control
The constant, never-ending flood of emails most people receive these days often leads to things getting lost in the chaos. Thankfully, Amber Overla offers advice on how to keep your inbox clear and restructure your email patterns.
CFPB Structure, CDFI Funding, and Marijuana Banking Addressed in New Appropriations Bill
The House recently passed the FY25 Financial Services and General Government Appropriations Bill which restructures the CFPB and limits its funding, calls for marijuana banking protections, and outlines CDFI funding, Emily Claus reports.
Exploring the Benefits of Electronic Documentation
In the current digital age, implementing an electronic documentation strategy of some kind is as essential as keeping the lights on. Matt Frizzle shares some of the benefits of adopting such a strategy and how you can get started.
Toastmasters Skills: Time to Tremble, Trust, and Try
Timekeepers, in both Toastmasters and outside of it, play an important role in helping those around them make the most of every moment. Casey Folkertsma shares how you can be a better Timekeeper for yourself and others.
A Credit Union-Like Story: The Bank of Dave
Chip Filson discusses the story (and now film) of Dave Fishwick, a British resident who sought to shake up the financial industry in the UK.
States Weighing In on the Matter of Credit Union Purchases of Banks
State lawmakers in Colorado are doing something that members of Congress have refused to do. They have said that credit unions cannot buy banks. State legislators in Tennessee have said the same thing. David Baumann reports on the issue and whether other states may follow suit.
Ditch Your SWOT and Replace it With This
SWOT Analyses have been considered a tried-and-true practice for strategic planning, but Bo McDonald of Your Marketing Co suggests chucking it out the window for some more accurate methods.
Three Essentials to Great Customer Service: The Secret Ingredients of Success
Stuart Kuzik and Sky Alvarado of CU*NorthWest share their organization’s three secret ingredients to great customer service in the credit union industry and how you can incorporate them into your recipe.
Why Learning Programming Can Be a Boon for Your Career in the Financial Industry
Learning the ins and outs of the programs you use everyday at the credit union can offer numerous rewards for both you, your credit union, and its members. Brendan Lindsey offers advice on how to get started and what resources are at your disposal.
Should You Offer Rewards For Your Card Holders?
Do you offer card rewards to your members? If not, Nicole Cooper has some insight on the benefits these programs bring to both members and the credit union, and why your credit union should take advantage of those.
