Transparency: A Test for the Cooperative System
Chip Filson comments on transparency and credit unions’ ability and often motivation to keep members in the dark about their operations, and how they are learning this lesson from their regulator.
Make Your Members Your Valentine This Year
As we celebrate Valentine’s Day this year, Emily Claus reminds credit unions why it’s important to let your members know you’re thinking about them and how you can make their day a little sweeter.
NCUA lays out examiner priorities for 2024
David Baumann details the NCUA’s laundry list of examiner priorities for 2024 from interest rate risk to consumer financial protection, and what credit unions should be ready for.
The Importance of Password Hygiene
In light of the “mother of all breaches,” that was recently discovered, Brian Henderson wants to remind credit unions of the importance of good password hygiene in keeping both your private information and work information safe from hackers.
Five Reasons Your Marketing Isn’t Working and What to do About It
If your marketing efforts aren’t producing the results you’re looking for, it can be tempting to throw money at the problem and hope the outcome improves. Bo McDonald, President and CEO of Your Marketing Co, explains why your marketing efforts may not be broken, just in need of some tweaking.
CFPB and Open Banking: Searching for a Solution While Creating New Problems
The Consumer Financial Protection Bureau has released a new rule on open banking, a system which in theory is meant to help members, but in reality places undue burdens on financial institutions. Patrick Sickels and Jim Vilker cover the requirements of the rule and where it falls short.
NCUA Financial Reports Shed Light on Gabriels Community Merger
When Gabriels Community Credit Union announced it was merging with Michigan State Federal Credit Union without a vote from the credit union’s members, a number of questions were raised. Now, financial reports from the NCUA are shedding mote light on the credit union’s financial status and what might have led to the merger. Emily Claus reports.
Marketing Should Never Stop, It Should Adapt to the Circumstances
Marketing isn’t just about getting members to invest in new products and services, it’s also about letting your members know how you can help them when they need it. Sarah Ashby reflects on events of recent years and how essential it is that your marketing plan remains adaptable, regardless of the circumstances.
NCUA and Mergers: Keeping Members Out of the Room Where It Happens
In the past month, the NCUA has approved of two mergers, both without a vote from the members of the merging credit union. While permissible under NCUA rules, the silence of those involved and the unwillingness to share information has Emily Claus asking why owners are being kept out of the room where it happens.
Listen and Launch: How Everence Federal Credit Union Will Change in the New Year
Nathan Anderson, Chief Operating Officer of rkGoBig, sat down with Kristen Heisey, CEO of Everence Federal Credit Union, to discuss her credit union’s growth strategy, her leadership tactics, and how to improve an already successful operation.
