The Legacy Effect of Credit Unions
As charitable organizations ask Chip Filson to become a legacy member, he reflects on one credit union’s lasting legacy and urges others to pay tribute to their founding and the reason they are around today.
Keeping Members Where They Are: Outdated Fields of Membership
As digital services and banking experiences become the new norm, traditional field of membership designations have become outdated and restrictive, hurting both credit unions and members alike, argues Emily Claus.
Consumers Charged Nearly $3 Billion in Fees Annually from Predatory Lenders According to Study
In a study released June 2023 by the Center for Responsible Lenders, analysts found that borrowers are charged nearly $3 billion annually for single-payment, payday installment, and car-title loans, reports Esteban Camargo.
Onboarding: Making the First Day a Success
While there is no instant cure for first day nerves, Kasey Olchowski shares how credit unions can ensure new employees feel comfortable and confident starting their new position.
Takeaways from the 2023 CU*Answers Leadership Conference
CU*Answers held its Annual Leadership Conference discussing the future of the industry and of CU*Answers as it moves forward into 2024. Check out the key takeaways from each section of the event!
How Artificial Intelligence and Machine Learning Are Being Used By Credit Unions in 2023
Adine Deford discusses how credit unions can utilize Artificial Intelligence and Machine Learning to simplify their loan processes and improve decisioning, especially for those with little to no credit profiles.
NCUA to Test Provisional Charter to Solve ‘Chicken-or-Egg’ Dilemma
David Baumann of CUCollaborate reports that the NCUA will be able to start a pilot program by September designed to make it easier for organizers to start a credit union, officials from the agency’s Office of Credit Union Resources and Expansion told the agency board Thursday.
Respecting Cooperative Owners: The One Thing Essential
As the way in which credit unions interact with members has changed, so to have our attitudes regarding their role: owners or customers? Chip Filson discusses why it is so important to maintain members’ relationship with the credit union as owners.
How Credit Unions Can Maximize Auto Loan Growth with Vehicle Protection Offerings
As auto industry sees increasing interest rates and rising used car sales, Mark Edmundson urges credit unions to reconsider their current strategy and offer asset protection to their members for the benefit of both the member and the credit union.
The Evolving Approach to Changing Your Core Processor
Scott Collins and Chris Smigiel discuss the ways in which credit unions approach shopping for a new core data processor and the due diligence required have evolved over the last few decades.
