CUSO Basics: What They Are and How They Help
In this new series called “CUSO Basics”, Bob Frizzle introduces you to the nitty gritty details that make CUSOs what they are. What’s the ownership model? Why are patronage and investment important? Why start a CUSO? Read to find out!
A History of Credit Unions Part 5: Where We Are Today
The conclusion of our five-part history of credit unions takes us to a head-to-head confrontation with the banking industry in the 90s and the impact of the Great Recession on credit unions.
Is Retail Banking Really One Size Fits All?
Is retail banking really one size fits all? We asked three credit union CEOs what retail banking means to their credit union, and whether it affects the way they do business in their communities.
Behind the Scenes: The Art of Event Planning
Planning an upcoming event? Stressed about it and not sure how to tackle it? VP of Administration Stephanie Underwood shares the experience she’s gained organizing events for CU*Answers and gives practical advice for how to tackle the job.
A History of Credit Unions Part 4: Rapid Growth and the NCUA
Part 4 of this credit union history series explores the formation of the National Credit Union Association in 1970, the rapid growth of credit union assets over the course of the next decade, and the changes in credit union services and policies that would lead to a confrontation with the banking industry…
Why Don’t Credit Unions Tell Members How They Make Money?
My Beef with Credit Unions — In this new CUSO Magazine series, a long-time credit union member and industry insider vents about the decisions credit unions make in their day-to-day operations, and wonders why they take that strategy. In this first edition: why is fee income something to be ashamed of around members?
The Hurdles to Considering a Data Processing Change
When’s the right time to consider a core processing change? Sometimes it can seem like never what with bad experiences, juggling contracts, and reluctance to change. Scott Collins identifies how a cooperative solution can help lift you over the hurdles to making that change.
A History of Credit Unions Part 3: Credit Unions Go National
Part 3 of this credit union history series explores the formation of the Federal Credit Union Act in 1934, the rapid growth of credit unions nationwide in the decades to follow and sets us up for the emergence of an independent governing agency for credit unions, which had been passed around between four different supervisory agencies!
Get to Know CU*Answers Client Services and Education leaders Laura Welch-Vilker and Kasey Woodhead
Get to know Laura Welch-Vilker, CU*Answers VP of Client Services and Education, and Kasey Woodhead, Client Services assistant manager. We sat down with them and asked him about the Western Region Shift at CU*Answers, and what that’s meant for the team and clients.
Changing Your Lending Mindset to Default to Yes
Is your credit union limiting itself from a lending perspective by playing it too safe? Are you leaving members in need out in the cold because they don’t fit in a neatly defined box? Read more to discover where to start opening those restrictions for win-win situations.
