The Benefits of Card Controls and Push Notifications
With self-service still at the forefront of banking, offering members features such as card controls and push notifications seems like a no-brainer. But how do these features work and what benefits will they provide your members? Nicole Cooper shares her thoughts.
Elder Financial Exploitation: How to Detect and Respond
Scams and fraud targeting the elderly are more prevalent than ever, so how can credit unions be on the lookout for suspicious activity regarding their older members? Marvin Johnson shares some red flags to look out for and how to take action.
Top Five Reasons Your Credit Union Should Be Using Online Forms
Is your credit union taking advantage of online forms? Kristian Daniel argues you should be and explains what benefits they offer your members and your credit union.
Bluestone’s Digital Expansion: Where Credit Union Meets FinTech
When Bluestone Federal Credit Union needed a way to service a large number of counties at once, they found their solution in the form of an online-only, FinTech-inspired expansion to their credit union. But how does a completely digital branch function under a physical credit union? And how can FinTech and credit unions combine? Emily Claus met with President Jeff Jorgensen to learn more.
The Secret to Planning a Hybrid Event
Julie Gessner sat down with friend and hybrid meeting expert Michelle Bottrall to talk about how it’s not enough to just do in-person or online-only events; you need to provide attendees with a hybrid experience.
Get Your Document Imaging System a Gym Membership in 2022!
A new year means tackling those resolutions, not just for you, but for your credit union as well! Is your imaging system in good shape, John Beauchamp wonders, or is it time to get it to the gym?
Four Things Credit Union Executives Should Do About Cybersecurity Right Now
Dave Wordhouse covers four areas where credit union executives can look to improve their cybersecurity right now.
Your Results May Vary: The Hidden Price of Customization
Dawn Moore warns credit unions against diving too deep into customization as the result can make shared resources and support materials confusing enough to members that they become useless.
How One Bad Password Let Me Ruin My Friend’s Week
Keegan Krajniak warns against weak passwords and explains how even one easy-to-crack password leaves you vulnerable to serious damage.
Let’s Talk About Seniors and Online Banking
As the age-old belief that older generations prefer in-person banking over digital turns into a myth, Emily Claus discusses motivates behind the shift in preference and how credit unions can help their older members transition to digital.
