Why We Stand Up
Bob Anderson and his team are ready to stand up for you and your credit union–are you ready to stand up for your members? Anderson details why stand up meetings are essential and how they benefit your team and clients.
Internal Controls: A Trusted System Tops a Trusted Employee
How are some individuals able to conceal millions of dollars in fraudulent activity at their credit unions? Keri Lillie explains how trusting employees can be riskier than trusting the system you’ve built around them.
Considerations and Pitfalls of Branch Accounting Strategies
Branch accounting may be the next hot ticket item among NCUA examiners. Keegan Daniel explores some considerations and pitfalls to performing branch accounting at your credit union.
The Four Primary Challenges Facing Credit Union CIOs Today and How to Address Them
CU*Answers CEO Randy Karnes discusses what he believes to be the four major things CIOs should be focusing on ensure their credit unions stay up-to-date and in the game.
Continuity at the Core: Documenting Your Response Plan
In the fourth installment of his series on Business Continuity Planning, Jim Lawrence recaps the first three articles and discusses how your plan should be laid out and documented.
Win the Lottery: Documentation as an Effective Program
Documentation is an essential process for succession planning and building a knowledge base for your company. Alycia Meyers details how her CUSO got employees from all departments involved and excited about participating.
What to Consider When Forming a CUSO
CUSOs are formed for all sorts of reasons. Sometimes for access to tech, sometimes for lowered costs, sometimes for shared resources, and sometimes even all three. Scott Page shares some considerations credit unions should think through when forming a new CUSO.
Suspicious Activity and Fraud: Warning Signs to Watch Out For
Credit unions need to cover a lot of ground when it comes to compliance and regulations. Thankfully, Marvin Johnson has some advice on where you should be focusing your time and efforts.
The Value of Organization within an Organization
Organization is an often overlooked job skill for an employee. But the ability to plan, prioritize, and achieve goals can save your credit union or CUSO time and money (and you hassle). For some people, organization comes easy; others find it to be challenging. Getting into a routine with your...
COVID-19: How to Protect Your Members’ Mobile and Online Banking
In her second article on mobile banking during the pandemic, Barb Cooper discusses the rise in mobile banking scams, what your credit union can do to protect members, and what your members can do to protect themselves.
