Is Your Branch an Island?
While all credit union branches may technically be part of the same financial institution, differences in operations, procedures, and policy can leave each of them feeling like their own island, disconnected from the mainland. Melissa Hammel encourages credit unions to review how they keep branches on the same page.
Managing Social Media During a Core Conversion
When planning a core conversion, the list of things to do can feel never ending, but managing social media should be a priority for credit unions, says Melissa Hammel. Hammel offers advice on how to best create a social media strategy in the weeks leading up to the conversion.
Considering a Merger? Don’t Let Your Data Processor be the Last to Know
Mergers can be a lengthy and complex process, and with some much going on, notifying vendors can end up taking a back seat. Melissa Hammel stresses the importance of communicating with your data processing partner early on and keeping them informed down the line.
Tips for Communicating Your Data Processing Conversion to Your Members
Core conversions are a big deal, but communicating them to your members? Even bigger. Melissa Robinson has some tips to make sure you are effectively communicating this change and not risking leaving your members behind.
Considering a Core Conversion? Here Are Some Things to Know Going In
Melissa Robinson knows there’s nothing quite like undertaking a core conversion, so to simplify the process, she’s offering a few ideas on how your credit union can stay committed and on top of the project.
