Aesthetics alter our brain chemistry, influence our decision making, and can even decide how members feel about their finances. Using science and the aesthetic-useability effect, Emily Claus discusses how credit unions can use aesthetics to turn banking from a stressful experience into an enjoyable one.
Jennifer Kelly details the shifting regulatory environment for credit unions, especially on the wake of the CFPB’s uncertain future.
In the evolving struggle over the CFPB’s overdraft fee policy, America’s Credit Unions in collaboration with five other financial services trades has submitted a letter to Congress to reverse the rule set to take effect in October. CUSO Magazine’s Esteban Camargo reports.
As credit unions continue to find new ways to use and interact with AI, Daniel Kreuger shares how he uses the technology to support his daily work, particularly when creating spreadsheets and Excel formulas.
As employee engagement hits a four-year low, in new era dubbed “The Great Gloom,” HR expert Tiffany Wentling shares how your credit union can reengage staff and boost morale.
