The Unique Challenge Facing Credit Unions
Credit unions pride themselves on member service, but can sometimes lack the product offering their members need. Joshua Herman encourages credit unions to look into wealth management products as a way to support members and generate income.
Empowering Members Through Education
With banking technology and member needs ever-evolving, Jeffrey Kusler shares how Journey Federal Credit Union is using their new role—the Navigator—to help their members meet their goals.
Don’t Wait Until Thanksgiving Is Over To Give Thanks
As we get ready to carve the turkey and give thanks, Emily Claus reminds credit unions not to forget the people who keep them going all year long.
The First Rule Of Successful Credit Union Marketing
When it comes to successful marketing, credit unions need to remember that potential members don’t see (or care) about the things they might. Instead, they need to market what matters to them, says Bo McDonald.
Getting Back to Work: A Member with a 536 FICO Score
Chip Filson shares one member’s story to remind credit unions why they’re here: to provide members with little financial miracles every day.
Digital Member Experience: The Key to Loyalty
Andrea Argueta warns credit unions of the dangers of becoming digital laggards and risks of falling behind on member expectations.
Three Benefits of AI For Credit Unions
Artificial Intelligence has been a much debated technology in the past few years, but that won’t stop it from becoming commonplace eventually. Ashley LaBombard shares ways credit unions can leverage AI while keeping an eye open for risks.
How to Bring Back Neighborly Banking in 2024
As members crave digital and self-service banking methods, how can credit unions add a personal touch to such transactions? James White and Dan Catinella offer suggestions on how to bring back neighborly banking while still meeting member needs and expectations.
Make Your Members Your Valentine This Year
As we celebrate Valentine’s Day this year, Emily Claus reminds credit unions why it’s important to let your members know you’re thinking about them and how you can make their day a little sweeter.
Don’t Forget to Show Your Members and Staff Thanks This Thanksgiving
As Thanksgiving approaches, Emily Claus reminds credit unions to use the opportunity to show both their members and their staff how much they appreciate them.
