A 50th Anniversary “Framing Story”: Tomorrow—We’ll Meet You There

A 50th Anniversary “Framing Story”: Tomorrow—We’ll Meet You There

Chip Filson shares his thoughts on the 50th anniversary of cooperative CUSO CU*Answers and the message they sent to owners.

Read more
Eight Steps to Make Your Credit Union a Stress-Free Work Environment

Eight Steps to Make Your Credit Union a Stress-Free Work Environment

Employees are only as good as the environment in which they work. HR expert Amber Overla shares some ways to improve the work environment to get more out of your teams.

Read more
I’m Uncomfortable and Loving It (and You Should Be Too)!

I’m Uncomfortable and Loving It (and You Should Be Too)!

Stepping outside our comfort zones can be, well, uncomfortable. But staying in them, John Beauchamp argues, is even worse and will prevent your credit union from growing and learning.

Read more
Why We Stand Up

Why We Stand Up

Bob Anderson and his team are ready to stand up for you and your credit union–are you ready to stand up for your members? Anderson details why stand up meetings are essential and how they benefit your team and clients.

Read more
Four Steps to Better Governance

Four Steps to Better Governance

Former credit union CEO and current consultant Steve Winninger shares four steps for boards of directors and their CEOs to lay the framework for successful operations.

Read more
When Vision is Lost: Difficile Est Bonum Esse

When Vision is Lost: Difficile Est Bonum Esse

As we celebrate this holiday season, Chip Filson reminds us that doing good is very hard, but ultimately worth it. Sustained vision is difficult to maintain, but it’s not impossible and we have an obligation to our founding principles to fight for that vision.

Read more
Leadership Is Influence, Not Mandate

Leadership Is Influence, Not Mandate

CU*Answers CEO Randy Karnes explains why relying on formal powers is not the mark of a good leader. Rather, true leadership comes from investing in others’ agendas and inspiring them to achieve more.

Read more
A Question of Leadership

A Question of Leadership

Chip Filson asks a seemingly simple question: What makes a leader? In his opinion, the answer is and should be different for the cooperative system.

Read more
Thoughts on Mergers: The Tallest Candlestick Ain’t Much Good Without a Wick

Thoughts on Mergers: The Tallest Candlestick Ain’t Much Good Without a Wick

Is the race to merge folly? Chip Filson believes that by discarding member focus and legacy for the sake of growth we undermine the public’s faith in cooperative design. And that might spell disaster for credit unions in the long run.

Read more
Sales (and Life) Lessons from the Golf Course

Sales (and Life) Lessons from the Golf Course

Taking inspiration from a childhood story, Scott Collins reflects on how the lessons he’s learned on the golf course translate to lessons in sales.

Read more