As the way in which credit unions interact with members has changed, so to have our attitudes regarding their role: owners or customers? Chip Filson discusses why it is so important to maintain members’ relationship with the credit union as owners.
Once unheard of, board compensation is becoming a more common practice. But often, the pay is not in line with the amount of work being done, and the methods fall outside the cooperative guidelines. Emily Claus examines the going rate for board members and the justifications credit unions use for these amounts.
Credit unions struggle with finding new board members, but that might be the design of an entrenched board of directors. Esteban Camargo discusses the risks of director entrenchment and what leaders might do to combat it.