Special Report from Day One of the 2025 Governmental Affairs Conference
The Governmental Affairs Conference in Washington D.C. kicks off and CUSO Magazine’s Emily Claus is on site. Follow her all week as she reports on the events, what’s getting the credit union community fired up, and what we can do to ensure the safety and soundness of our industry.
Due Diligence to Do When Considering Vendors
When considering projects that involve multiple vendors, there’s no small amount of due diligence a credit union needs to do before signing on the dotted line. John Beauchamp shares the top five to prioritize to make the most of these partnerships.
Reaping the Benefits of AI Efficiency Without Unforeseen Consequences
AI seems to be around every corner, with each and every developer toting their own and all the miraculous things it can do for you and your business. So how do you chose the right one? Andrea Argueta shares how you can find the right AI for the right purpose.
Current Credit Union Matters Unfolding in D.C.
As the administration doles out executive order after executive order, credit unions are left scrambling to figure out how these all apply and what they mean. Emily Claus covers some of the more pressing credit union matters going on in D.C. and how they might affect the industry.
How Members Turned A Credit Union Around
As a reminder that past is often prologue, Chip Filson recalls how State Department Federal Credit Union turned itself around back in the eighties after years of misused funds and lack of member transparency.
The Brain of the Beholder: How Aesthetics Influence User Experience
Aesthetics alter our brain chemistry, influence our decision making, and can even decide how members feel about their finances. Using science and the aesthetic-useability effect, Emily Claus discusses how credit unions can use aesthetics to turn banking from a stressful experience into an enjoyable one.
Adapting to the Evolving Financial Regulations Facing Credit Unions Today
Jennifer Kelly details the shifting regulatory environment for credit unions, especially on the wake of the CFPB’s uncertain future.
America’s Credit Unions Voices Support for Overturning CFPB’s Overdraft Rule
In the evolving struggle over the CFPB’s overdraft fee policy, America’s Credit Unions in collaboration with five other financial services trades has submitted a letter to Congress to reverse the rule set to take effect in October. CUSO Magazine’s Esteban Camargo reports.
Spreadsheet Superpower: Using AI Assistants for Excel Formulas
As credit unions continue to find new ways to use and interact with AI, Daniel Kreuger shares how he uses the technology to support his daily work, particularly when creating spreadsheets and Excel formulas.
Engaging Employees During the Great Gloom
As employee engagement hits a four-year low, in new era dubbed “The Great Gloom,” HR expert Tiffany Wentling shares how your credit union can reengage staff and boost morale.
