Empowering Members Through Education
With banking technology and member needs ever-evolving, Jeffrey Kusler shares how Journey Federal Credit Union is using their new role—the Navigator—to help their members meet their goals.
Topics Credit Unions Should Keep an Eye On in the New Year
With the first week of the new year under our belts, Emily Claus covers some of the industry shifts and potential changes coming in the next few months that credit unions should have an eye on.
America’s Credit Unions Sets 2025 Advocacy Priorities
In the first week of the new year, America’s Credit Unions has released its official advocacy priorities for 2025, just two months ahead of the Governmental Affairs Conference, reports Emily Claus.
Tips For Building the Perfect Budget
Creating a budget can often turn what should be a year-long task into a last minute end-of-the-year exercise. Thankfully, Amber Jecks has a few tips and suggestions to help your credit union build a budget early and adjust when necessary.
Top 10 CUSO Magazine Articles of 2024
As we move into 2025, the CUSO Magazine team took a moment to reflect on 2024 by sharing the most widely read articles of the year.
NCUA Works with ALM First to Launch Investment Pilot Program for Complex Credit Unions
The National Credit Union Administration has approved an investment pilot program which will permit up to 30 complex federal credit unions (over $500 million in assets) to invest in ways previously prohibited under part 703 of NCUA’s regulations, reports Esteban Camargo.
Why the CLF Has No Interest
The Central Liquidity Facility exists to provide credit unions with liquidity lending, and yet it hasn’t had activity in years. Not only that, but they’re struggling to manage their assets and Chip Filson is wondering whether credit unions still need it.
Credit Unions Spread Hope This Holiday Season
At last, we have made it to the main event, dear reader! If you read my Thanksgiving article, you’ll know that I find the December holiday season far superior to all other holidays, thanks to the longevity and fanfare of the festivities. After all, what other time of the year...
How to Bring Indirect Members Into the Fold
Converting all indirect members into full-fledged members is every credit union’s dream, though easier said than done. Emily Claus discusses how to make the most of your interactions with an indirect member and what roadblocks might be keeping them from committing to you as a primary financial institution.
The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage
As the credit union moves forward in engaging with artificial intelligence, Tonya Cohen reminds the industry why it’s important to handle the technology with care and caution, lest its misuse damage the credit union’s brand and member trust.
