Mistakes in Mailing
When mass mailing marketing materials or event invites, it’s essential they make it to their target audience. But even small errors can delay or prevent that. Mara Andrasko covers essential things to remember when mailing your marketing materials and provides resources for keeping clean and current mailing databases.
Socializing the Credit Union
Keegan Krajniak urges credit unions to take a step back from the new technology and streamlined processes and reflect on how they are investing in their communities and their members as people.
Are App Platforms the Future of Financial Services?
Chip Filson debates the self-service trend sweeping the financial industry and whether or not FinTech apps will take the place of brick and mortar in the future.
Credit Union CEO Asks Congress to Boost CDFI Funding, Simplify Application
David Baumann of the Washington CU Daily reports that Congress should increase funding for the Community Development Financial Institutions program and make it easier for credit unions and banks to become certified, Jeanne Kucey, chief executive officer of the JetStream Federal Credit Union told a Senate Subcommittee.
How to Get Your Members to Fall Back in Love with You
If you’ve noticed the love between your credit union and its members fading, now is the time to step in! Emily Claus shares how you can remind your members why they fell in love with your credit union in the first place and reignite the spark.
CU Pride Strives to Increase LGBTQ Representation in the Credit Union Industry
Linda Bodie, Chief + Innovator of Element Federal Credit Union, went two decades without coming across another LGBTQ+ member in the credit union industry. Now, she’s a co-founder of CU Pride, an organization for LGBTQ+ credit union employees. Emily Claus sat down with Bodie to learn more about the organization’s creation and goals.
Trust the Future to Those Willing to Lead
With the NCUA passing a proposed rule 2-1 requiring succession planning at all federally insured credit unions, Randy Karnes shares his thoughts on what “broad discretion” actually means and what credit unions should be focusing on.
House Passes Marijuana Banking Measure for Sixth Time
The House passed marijuana banking legislation for the sixth time, sending it to the Senate, where its fate remains uncertain, reports David Baumann of the Washington Credit Union Daily.
Building and Maintaining a Strong Team
Creating a well-rounded and supportive team requires more than a few ice breakers and trust-building exercises. Laura Welch-Vilker dives into the consistent effort and tactics that go into building and maintaining a team.
Bluestone’s Digital Expansion: Where Credit Union Meets FinTech
When Bluestone Federal Credit Union needed a way to service a large number of counties at once, they found their solution in the form of an online-only, FinTech-inspired expansion to their credit union. But how does a completely digital branch function under a physical credit union? And how can FinTech and credit unions combine? Emily Claus met with President Jeff Jorgensen to learn more.
