Mount Stupid and the Valley of Despair

Mount Stupid and the Valley of Despair

Xtend CEO Liz Winninger discusses the Gartner Hype Cycle in how it relates to business and how you can overcome the Valley of Despair.

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USPS Banking Pilot Faces Legality Issues From Multiple Opponents

USPS Banking Pilot Faces Legality Issues From Multiple Opponents

In September of 2021, the United States Postal Service announced it would begin a new program at a few select offices wherein people could cash their paychecks or business checks in exchange for gift cards. Participants could cash checks up to $500. The program at the time was met with...

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When Swans Attack: Identifying Threats to a Credit Union’s Business Continuity

When Swans Attack: Identifying Threats to a Credit Union’s Business Continuity

Business Continuity Coordinator Patrick Schumaker discusses the threat assessment process of a robust business continuity plan, and why it is important to consider all risks—even those that seem outlandish.

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Web Accessibility: Where Do We Stand?

Web Accessibility: Where Do We Stand?

When it comes to web accessibility, the government has long kept from giving any clear ruling, until recently. In light of new court rulings, Susanna Wojtkowiak dives into accessibility issues, common mistakes that can lead to lawsuits, and why being accessible is not optional, but essential.

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A Compensation Revolution Started by a CEO

A Compensation Revolution Started by a CEO

Chip Filson ponders the idea of reinventing employee pay, starting not by analyzing minimum wage, but with the CEO’s pay.

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Prize-Linked Savings Allowed in Bill Passed by Pennsylvania House of Representatives

Prize-Linked Savings Allowed in Bill Passed by Pennsylvania House of Representatives

The Pennsylvania House of Representatives passed House Bill 331 sponsored by Representative Rosemary Brown (R-Monroe/Pike) allowing incentive-based savings programs and protecting financial institutions from offering cannabis-related business services, reports Esteban Camargo.

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The Change Cycle: The Importance of Never Missing a Step

The Change Cycle: The Importance of Never Missing a Step

Implementing a change at your credit union without taking the proper steps can have a ripple effect of negative outcomes. AVP of Operations Jeff Miller covers the steps to change and why each is as critical as the last.

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Are Credit Unions Democratic? Does it Matter?

Are Credit Unions Democratic? Does it Matter?

Are credit union elections simply a scam? Are credit unions simply going through the motions to provide the idea of democracy even where none exists? Chip Filson weighs in on the debate.

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Filene Research Institute Reveals Results of DEI Survey

Filene Research Institute Reveals Results of DEI Survey

Emily Claus shares the results of the Filene Research Institutes survey on DEI Practices and Policies including where credit unions are succeeding and where there is room for improvement.

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CU*Answers’ Communi7y Crew Hosts Blood Drive

CU*Answers’ Communi7y Crew Hosts Blood Drive

On Tuesday, June 7th, 22 CU*Answers employees signed up for the blood drive hosted by the CU*Answers Communi7y Crew and Versiti. Michelle Gavalya details how the day went and the importance of donating.

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