Incoming CEO of America’s Credit Unions Shares Priorities
Ahead of his tenure as America’s Credit Unions new President and CEO, Scott Simpson updates the industry on his perspectives, experience, and priorities, Emily Claus reports.
Less Artificial, More Intelligent
In the overwhelming world of AI technology, chatbots are usually top of the list for credit unions to take on. But not all chatbots are made equal, nor do they offer the same outcomes and member experience. Ellis Stefanovsky provides insight into the world of AI chatbots and which type credit unions should be adopting for hand-tailored member support.
The Unsung Heroes: America’s Credit Union Museum Pays Tribute
In deference to the hardworking pioneers of the credit union movement, America’s Credit Union Museum has unveiled its newest exhibit, Woven in History: A Tapestry of Unsung Heroes. Emily Claus sat down with the museum’s Executive Director, Stephanie Smith, to learn more about the inspiration for the exhibit as well as their upcoming day of giving, a Labor of Love.
Go the Extra Mile — Just Don’t Drag the Team Behind You
Nick Green of Route 31 Credit Union discusses the three devastating Ds of leadership: disconnect, delay, and distraction, and how you as a leader can overcome those to create a workplace your employees are proud to be a part of.
America’s Credit Unions Calls on NCUA to Reduce Operational Expenses Related to Travel
America’s Credit Unions is calling on the NCUA to keep a tighter rein on its travel expenses, one step in ensuring the NCUA is a “prudent steward of credit unions’ funds”. CUSO Magazine’s Esteban Camargo reports.
The Power of Tradition: The Lesson of Longevity
Chip Filson compares the success and longevity of traditional, family-run businesses in comparison to often short life of modern ones, and asks if credit unions fall into the former or the latter.
The Power of a Cooperative Partner
Credit unions are eager to tote their cooperative difference, but not quite as quick to endorse it themselves. CU*Answers CEO Geoff Johnson calls on credit unions to examine why they turn away from cooperative partners in favor of for-profit companies that do nothing to bolster the cooperative movement.
Three Priorities for Software Development at a CUSO
In the first article of his new three-part series, software developer Bob Anderson shares the three guiding principles behind creating software as a CUSO and how to cultivate a “fit it first” mindset.
Credit Union Supported Bill Passes Senate
Over the weekend, the Senate passed the Homebuyers Privacy Protection Act, a credit union-supported bill, aimed at stopping the practice of trigger leads, Emily Claus reports.
Driving Trust and Efficiency: The Untapped Potential of Private Party Auto Loans for Credit Unions
In the face of high lending fraud rates, Brad Parker urges credit unions to take advantage of the opportunities that lie in private party lending through solutions that offer enhanced cybersecurity and a better member experience.
