A Credit Union’s Guide to Partnering with Benefits Brokers
A benefits package can either be a tool to increase employee retention and satisfaction or simple another reason employees jump ship, which is why finding the perfect one is so critical. HR expert Tiffany Wentling and benefits expert Julio Nieto share how you can find the right plan for your credit union’s needs.
Sink or Swim: Lessons Learned in Leadership
John Ballantyne shares the hard-earned lessons in leadership he discovered while launching a CUSO in the middle of a pandemic and how these lessons can be applied at your credit union.
Hauptman’s Decision on Disclosure of Overdraft/NSF Fees Causes Stir Among NCUA Board
Following the decision by NCUA Board Chair Kyle Hauptman to cease releasing data on overdraft/NSF fee income, board members Tanya Otsuka and Todd Harper issued statements opposing the “unilateral” decision. Esteban Camargo reports.
Post Bank Mergers Open Doors to Seamless Mortgage Operations
When credit unions purchase banks, integrating the data can be a challenge, but it is possible. Joey McDuffee shares his thoughts on how credit unions can improve the member experience for those bank customers becoming credit union members.
Key Takeaways from the 2025 Governmental Affairs Conference
Now that we’ve had some time to process everything that went down at the Governmental Affairs Conference in D.C. last week, Emily Claus is back to cover the key takeaways from the conference and what the most pressing matters facing credit unions are.
Credit Unions in the Fast Lane: Harnessing Tech for Efficient Vehicle Trade-Ins
Brad Parker shares credit unions can implement a variety of new technologies such as instant ID verifications, electronic leans, and more, to improve their auto lending journey for members.
New Bill Introduced to Raise Business Lending Cap
A new bipartisan bill introduced to the House this week would raise the business lending cap for credit unions from $50,000 to $100,000, Emily Claus reports.
Data to Consider Before Jumping Into Two New Financial Services
Chip Filson shares information on product penetration for Buy Now, Pay Later and cryptocurrency products among American households; data he feels may shape whether credit unions should feel an immediate need to implement at their own institutions.
Special Report from Day Four of the 2025 Governmental Affairs Conference
Though it pains us to say it, the 2025 Governmental Affairs Conference has officially come to a close. To tide you over until next year, here is one last daily recap from CUSO Magazine’s Editor and Journalist, Emily Claus, covering all the activity on the conference’s fourth and final day.
Special Report from Day Three of the 2025 Governmental Affairs Conference
Emily Claus reports on day three of the Governmental Affairs Conference, including insights from NCUA board member Tanya Otsuka, the presentation of the Greg Inman Servant Leadership Award, and a keynote address from legendary basketball icon, Coach K.