Don’t Wait Until Thanksgiving Is Over To Give Thanks
As we get ready to carve the turkey and give thanks, Emily Claus reminds credit unions not to forget the people who keep them going all year long.
NCUA Approves Central Liquidity Facility Budget for 2025-2026
Last week, the NCUA Board approved the 2025-2026 budget for the Central Liquidity Facility. CUSO Magazine’s Esteban Camargo provides details on the budget increases and how they compare historically.
The First Rule Of Successful Credit Union Marketing
When it comes to successful marketing, credit unions need to remember that potential members don’t see (or care) about the things they might. Instead, they need to market what matters to them, says Bo McDonald.
The Lost Art of Householding Members
The concept of householding members, while a powerful tool, has been forgotten and neglected by many credit unions nowadays, says Keegan Daniel. He explains what benefits householding provides a credit union and why should yours should try it.
Prove It To Improve It!
Innovation is exciting, but also expensive and very easy to get wrong. John Beauchamp encourages credit unions to innovate, while also remembering to take it slow and prove the worth of the investment before diving in headfirst.
This Week In DC: NCUA Board Meetings, Congressional Hearings, and Interchange
As Congress resumes post-election, DC is going to be packed with end-of-year hearings and decisions. Emily Claus covers this week’s schedule and what big events credit unions should be tuning in to.
Getting Back to Work: A Member with a 536 FICO Score
Chip Filson shares one member’s story to remind credit unions why they’re here: to provide members with little financial miracles every day.
The Heartbeat of Fierce Leadership in Credit Unions
As financial institutions meant to represent trust, community, and cooperative values, credit unions need to prioritize integrity in leadership above all, says Caliann Alderman.
Digital Member Experience: The Key to Loyalty
Andrea Argueta warns credit unions of the dangers of becoming digital laggards and risks of falling behind on member expectations.
CFPB Slaps Navy Federal Credit Union with $95 Million “Junk Fees” Penalty
The Consumer Protection Financial Bureau announced it had agreed with Navy Federal Credit Union on a penalty totaling $95 million for authorize positive, settle negative overdraft protection practices spanning years; CUSO Magazine’s Esteban Camargo reports.
