The Rising Tide of Fraud: How Credit Unions Can Fight Back
Journey Federal Credit Union CEO Jeffrey Kussler details why fighting against fraud must be a collaborative effort and how Journey is working to hold back the tide.
Driving Financial Stability: Strategies for Credit Unions to Support Members with Auto Loans
As the price of daily living increases, so do the average vehicle purchase and repair prices. Tim Blochowiak offers advice on what protection plans and products credit unions can offer their members to help offset these costs and prevent delinquency.
Credit Unions and Politicians React to Trump’s Executive Order Targeting CDFIs
A March 14 Executive Order targeting the Community Development Financial Institutions Fund has left the credit union and banking industry gathering support from a growing list of bipartisan lawmakers who support the Fund and its importance in serving under- and unbanked communities, reports Esteban Camargo.
The Power of Community
In the race to grow, credit unions might be losing out on an important aspect of what makes them so impactful: their local effect. Chip Filson shares how credit unions parallel local press in that way, and reinforces the importance of community.
A Credit Union’s Guide to Partnering with Benefits Brokers
A benefits package can either be a tool to increase employee retention and satisfaction or simple another reason employees jump ship, which is why finding the perfect one is so critical. HR expert Tiffany Wentling and benefits expert Julio Nieto share how you can find the right plan for your credit union’s needs.
Sink or Swim: Lessons Learned in Leadership
John Ballantyne shares the hard-earned lessons in leadership he discovered while launching a CUSO in the middle of a pandemic and how these lessons can be applied at your credit union.
Hauptman’s Decision on Disclosure of Overdraft/NSF Fees Causes Stir Among NCUA Board
Following the decision by NCUA Board Chair Kyle Hauptman to cease releasing data on overdraft/NSF fee income, board members Tanya Otsuka and Todd Harper issued statements opposing the “unilateral” decision. Esteban Camargo reports.
Post Bank Mergers Open Doors to Seamless Mortgage Operations
When credit unions purchase banks, integrating the data can be a challenge, but it is possible. Joey McDuffee shares his thoughts on how credit unions can improve the member experience for those bank customers becoming credit union members.
Key Takeaways from the 2025 Governmental Affairs Conference
Now that we’ve had some time to process everything that went down at the Governmental Affairs Conference in D.C. last week, Emily Claus is back to cover the key takeaways from the conference and what the most pressing matters facing credit unions are.
Credit Unions in the Fast Lane: Harnessing Tech for Efficient Vehicle Trade-Ins
Brad Parker shares credit unions can implement a variety of new technologies such as instant ID verifications, electronic leans, and more, to improve their auto lending journey for members.