Three Benefits of AI For Credit Unions

Three Benefits of AI For Credit Unions

Artificial Intelligence has been a much debated technology in the past few years, but that won’t stop it from becoming commonplace eventually. Ashley LaBombard shares ways credit unions can leverage AI while keeping an eye open for risks.

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Interactive Teller Machines: Don’t Let Fraud Get You Down!

Interactive Teller Machines: Don’t Let Fraud Get You Down!

As credit unions rush to replace teller lines with ITMs, Kyle Karnes reminds them to evaluate the technology for fraud risks and place limitations where necessary to keep both the credit union and its members safe.

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Credit Unions Must Share Data to Fight New AI Fraud Risks

Credit Unions Must Share Data to Fight New AI Fraud Risks

With the quick rate at which technology develops and fraudsters methods developing at the same fast speed, Tom Oscherwitz encourages financial institutions to share any fraud data they may have to support the fight against them.

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The Seven Layers of Cybersecurity Defense

The Seven Layers of Cybersecurity Defense

There are seven layers of defense standing between hackers and your members’ data. Brian Henderson breaks down the seven layers and how you can fortify each one to further protect your credit union.

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The Importance of Educating Members on Fraud Alert Procedures

The Importance of Educating Members on Fraud Alert Procedures

Scams are on the rise, and one of the easiest tricks to get your members’ information is for them to impersonate the credit union. Kaylee Russell explains why educating your members on fraud alert procedures is the best defense for both the credit union and its members.

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UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part Two

UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part Two

Continuing his series on user experience, Sam Lechenet shares a few more tips on how to fix design flaws on your website and keep them from driving potential members into the arms of another financial institution.

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UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part One

UX Mistakes Driving Users Away From Your Website (and How to Fix Them) Part One

A website’s layout, tools, and features can make or break your credit union’s website. Potential members won’t wait around for your website to load or struggle to navigate your pages, they’ll simply move on. Sam Lechenet shares some design pitfalls to avoid and how you can best optimize your website to offer the best user experience.

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The Future of WordPress

The Future of WordPress

In the world of web design, WordPress is king, powering nearly half of all websites. But as technology develops, the platform must as well, but in what way? Sam Lechenet shares his insight into the future of WordPress and what new capabilities might be just around the corner.

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Font or Fiction: How Scammers Are Using Fonts to Trick Your Members

Font or Fiction: How Scammers Are Using Fonts to Trick Your Members

Scammers are always upgrading their toolset in the hopes of tricking your members out of money. Emily Claus covers the rise of Homograph Attacks and how you can best defend your credit union and its members from falling prey.

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The Importance of Password Hygiene

The Importance of Password Hygiene

In light of the “mother of all breaches,” that was recently discovered, Brian Henderson wants to remind credit unions of the importance of good password hygiene in keeping both your private information and work information safe from hackers.

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