Should You Be Educating Your Members on Debit and Credit Card Fraud?
While financial institutions are typically up-to-date on the latest fraud types and scams, members are not. Heather French encourages credit unions to continuously educate members on various fraud types they might encounter and offers advice on what steps the credit union can take to prevent fraud.
Giving to Get Back: Expanding Your Card Programs
If you’re hoping to get more out of your plastics program, Heather French suggests giving to get back. A rewards program might be what you need to find your way to the top of your members’ wallets.
Choosing an EFT Vendor for Card Processing
EFT vendors are not one size fits all when it comes to what your members and your credit union need. Heather French walks through some considerations to keep in mind when choosing a vendor and how you can find the right partner for your credit union.
Mitigating Brute Force BIN Attacks
What can credit unions do to prevent or mitigate losses from brute force BIN attacks? Audit and compliance expert Jim Vilker and EFT expert Heather French explain what a brute force BIN attack is and what credit unions can do to limit the damage.
Understanding Your ATM, Debit or Credit Card Portfolios
Heather French dives in on the importance of understanding your cards portfolio and how you can use this information to benefit not only your members, but the credit union as well.
The Misconceptions of Online Credit Cards
Why have credit unions continued to hold onto their off trial balance credit card portfolios? Heather French takes a look at the misconceptions around a switch, and why credit unions can benefit from moving their accounts over.
