NACUSO Announces Results of 2021 Board Election


Grand Rapids, MI (April 20, 2021) – The National Association of Credit Union Services Organizations (NACUSO), the only trade association focused on growing and protecting the CUSO movement, announced the election results for their Board of Directors.

“We had four board members’ terms expire in 2021,” said Jack Antonini, President/CEO of NACUSO. “We were fortunate to have 3 out of the 4 members with expiring terms run again in this year’s election with the exception of Mark Zook, CEO of Maps Credit Union. Mark has dedicated the last 12 years to volunteering on our board and has reached his term limit. We are extremely grateful for his service and Mark has graciously agreed to serve as Chairman of the Board of the newly formed NACUSO Business Services, LLC.”

The board members re-elected for a three year term are Becky Reed, CEO of Lone Star Credit Union, Dean Young, EVP/Chief Experience Officer at PSCU and Matt Kardell, Chief Revenue Officer for CO-OP Financial Services.

“We are thrilled to welcome Brad Crandall, CEO of The Servion Group, Inc. to fill the fourth vacant position on our board,” said Antonini. “During his tenure as CEO, The Servion Group has expanded from its origins as a mortgage support organization for credit unions into a diversified organization providing a variety of solutions for financial institutions. The Servion Group received the 2018 NACUSO CUSO of the Year award in recognition of excellence in innovation and collaboration in the industry.”


The National Association of Credit Union Service Organizations was formed in 1985 to help credit unions explore the use of CUSOs and the delivery of non-traditional products and services. Over the years, NACUSO’s focus has evolved to helping credit unions form multi-owned CUSOs and participate in collaboration and the cooperative business model.


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