Building and Maintaining a Strong Team
Creating a well-rounded and supportive team requires more than a few ice breakers and trust-building exercises. Laura Welch-Vilker dives into the consistent effort and tactics that go into building and maintaining a team.
An Effective Process for Training New Team Members
Everyone learns in different ways, meaning it can be hard to know what methods will work best for new team members. Vice President of Client Services and Education, Laura Welch-Vilker offers insight into the most effective ways to train your new credit union staff, and what will provide the best long-term retention and understanding.