The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage
As the credit union moves forward in engaging with artificial intelligence, Tonya Cohen reminds the industry why it’s important to handle the technology with care and caution, lest its misuse damage the credit union’s brand and member trust.
Getting Back to Work: A Member with a 536 FICO Score
Chip Filson shares one member’s story to remind credit unions why they’re here: to provide members with little financial miracles every day.
How Credit Unions are Ensuring Fair Access to Credit in an Era of Complicated Income Verification
In today’s economy, where workers tend to have several income streams of various amounts, it can be hard for traditional lending methods to make an accurate assessment of a member’s lending capabilities. Justin Wickett encourages credit unions to look to modern tools to ensure fair lending practices.
Industry Survey Reveals Current Digital Technologies Adoption Rates
A recent industry study offers insight on how quickly credit unions are adapting new digital tools and automation for internal workflows and what might be holding others back from doing so.
Takeaways from the CU*Answers 2024 Leadership Conference
CU*Answers held its Annual Leadership Conference discussing the future of the industry and of CU*Answers as it moves forward into 2025. Check out the key takeaways from each section of the event!
Appraisers Under Fire for Alleged Bias, Lenders On Notice
The issue of whether appraisers are guilty of racial and ethnic bias an important one, particularly since regulatory agencies have made it clear that lenders, including credit unions, are responsible for the accuracy of appraisals. David Baumann reports on the developments.
Explaining Credit Union Allowance for Credit Losses and CECL
As Financial Literacy Month kicks back off, Esteban Camargo continues his education series on the inner working of credit unions by examining Allowance for Loan and Lease Losses and Current Expected Credit Loss.
The Bias Within Lending: Navy Federal and An Outdated System
Navy Federal Credit Union is currently facing a lawsuit for discriminatory lending practices. But is Navy Federal a lone offender? Or is this issue industry-wide? CUSO Magazine’s Emily Claus sat down with Tim Ray, CEO of VeriFast to delve deeper into the issue and discuss industry reform.
Are Credit Unions Moving Beyond the NCUA?
Despite a lending capacity of nearly $20 billion, the Central Liquidity Facility has not issued a loan since 2009, leaving many such as Chip Filson wondering if the organization has outlasted its usefulness.
Credit Unions and the Evolution of “Buy Now Pay Later” Lending
Chip Filson dives into the history of buy now, pay later and how the practice—and those who use it—has changed over the decades.
