Less Artificial, More Intelligent

Less Artificial, More Intelligent

In the overwhelming world of AI technology, chatbots are usually top of the list for credit unions to take on. But not all chatbots are made equal, nor do they offer the same outcomes and member experience. Ellis Stefanovsky provides insight into the world of AI chatbots and which type credit unions should be adopting for hand-tailored member support.

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Reaping the Benefits of AI Efficiency Without Unforeseen Consequences

Reaping the Benefits of AI Efficiency Without Unforeseen Consequences

AI seems to be around every corner, with each and every developer toting their own and all the miraculous things it can do for you and your business. So how do you chose the right one? Andrea Argueta shares how you can find the right AI for the right purpose.

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Dangers Along the A.I. Frontier: Wiretapping and Class Action Lawsuits

Dangers Along the A.I. Frontier: Wiretapping and Class Action Lawsuits

The rapid advancement of artificial intelligence has businesses chomping at the bit to take advantage and gain an edge on competitors, but it can come at a cost. Patrick Sickels warns of some of the ways lawyers can capitalize on the wild west of technology, and how credit unions can avoid falling victim to their payday schemes.

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White House Proposes New Law to Crackdown on Chatbots and Automated Recordings

White House Proposes New Law to Crackdown on Chatbots and Automated Recordings

In a new government-wide measure announced on Monday, the Biden Administration is going to begin cracking down on poor customer service practices it feels waste consumers’ time and money, such as AI chatbots, automated call responses, bad review suppression, reports Emily Claus.

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Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots

Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots

In the new wave of AI technologies and applications, Web Applications Developer Casey Smith urges credit unions to consider the benefits of adding an AI chatbot to their websites to assist members at all hours of the day/

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