The Power of Tradition: The Lesson of Longevity
Chip Filson compares the success and longevity of traditional, family-run businesses in comparison to often short life of modern ones, and asks if credit unions fall into the former or the latter.
The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage
As the credit union moves forward in engaging with artificial intelligence, Tonya Cohen reminds the industry why it’s important to handle the technology with care and caution, lest its misuse damage the credit union’s brand and member trust.