How We Build Products as a Cooperative
Designing new software as a cooperative and determining the best strategy with which to do so can be a balancing act. CU*Answers CEO Geoff Johnson discusses a few approaches his cooperative takes and what they take into consideration before, after, and during development.
Unlocking the Power of Financial Ratios Part One
Bob Frizzle, Patrick Sickels, and Christen Lipschutz explain some helpful ratios to use when looking to determine a CUSO’s financial stability.
Cannabis Banking Bills Face Slow Progress and Disappointment
Despite broad bipartisan support and a desperate need for clarity on the issue, cannabis banking bills are making little headway in the Senate. NCUA board member Rodney Hood has doubts they will make any significant progress soon, Emily Claus reports.
Presidents and Credit Unions
Chip Filson shares when the credit union industry captured the attention of two very different U.S. Presidents.
How to Spot Member Fraud and Suspicious Callers
Unfortunately, there’s no automatic warning when a fraudulent caller reaches out to the credit union, but there are clues to watch out for. Nathan VanPatten offers strategies for spotting suspicious callers and separating your members from scammers.
NYC Taxi Drivers Getting Relief from Loans Made by CUs, Others
CUCollaborate: Beleaguered New York City taxi drivers may finally be getting some debt relief from huge taxi medallion loans they took out from financial institutions, including two defunct credit unions reports David Baumann.
NCUA’s Merger Supervision is Failing Members
NCUA is responsible for monitoring mergers, but Chip Filson believes it has become a rubber stamping process for the regulator and the industry is suffering for it.
Investable HSAs Are a Good Way to Earn Wallet Share
Jake Caliendo laments the seeming lack of credit unions offering investable health savings accounts, and suggests that credit unions are missing out on opportunities to earn member wallet share.
The Credit Card Competition Act is Drawing Criticism from Credit Union Trade Groups
A new bill from Senator Richard Durbin (D-IL) introduced in late July, the Credit Card Competition Act, is drawing the attention of the credit union industry, and not in a good way reports Esteban Camargo.
How to Manage Employees in Tech-Based Roles When You Aren’t
Being a manager requires keeping up with all your employees and their work. But what do you do when tasked with managing an employee whose work you don’t understand? Sarah Sweet provides insight on managing IT by focusing on the person, not the task.
