The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage
As the credit union moves forward in engaging with artificial intelligence, Tonya Cohen reminds the industry why it’s important to handle the technology with care and caution, lest its misuse damage the credit union’s brand and member trust.
Tips and Tricks for Creating a Successful Onboarding Program
Hiring and retaining quality talent can be challenging for any organization, but there are ways to give your credit union better odds. Tonya Cohen shares ideas on how to create a successful onboarding program and how the implementation of one altered her department completely.
