White House Proposes New Law to Crackdown on Chatbots and Automated Recordings

White House Proposes New Law to Crackdown on Chatbots and Automated Recordings

In a new government-wide measure announced on Monday, the Biden Administration is going to begin cracking down on poor customer service practices it feels waste consumers’ time and money, such as AI chatbots, automated call responses, bad review suppression, reports Emily Claus.

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