Is Audio Banking Dead?
At first glance, one might assume that audio banking is slowly disappearing as digital methods become increasingly popular and convenient. But there’s more to the story, says Brian Maurer, who argues that thanks to devoted members, audio banking may live longer than expected.
Are Vendors Asking for Too Much Data?
As FinTechs continues to appear, credit unions are discovering that varying vendors are asking for increased access to member data. But how do you discern what data is worth sharing and to what vendors? Brian Maurer weighs in.
What About the Owner’s Voice?
What’s the Owner’s Voice and why is it important to the software development process at CU*Answers? EVP of Software Development Brian Maurer explains how it came about, how it works, and why it’s a key part of the cooperative’s strategy.
