CU*Answers held their 2021 Annual Leadership Conference and Stockholders Meeting on June 16th in downtown Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year.
This year’s conference theme was “Experience, Energized, Engaged.” The event marked a return to the CUSO’s in-person festivities as last year’s event had moved digital in the wake of COVID-19. Said Karnes as he introduced the conference theme to the group, “The experience of COVID-19 will likely define a generation of business people who survived this trial, forever changed by balancing the goals of an industry and the plight of the customer-owners who define it. After we take stock of what it means to go on from here, I can’t imagine a generation more energized to engage communities of people, their dreams, and a future based on everyone’s success.”
Karnes suggested that by going through the event, we’ll all be able to add those experience to our résumés. “We have the energy to see it through, and we have the passion to inspire our entire industry. The party has started, and our party has just the right crowd of people to keep it going and make it a success for the next decade and beyond.”
The day-long conference was attended by 156 leaders from 69 credit unions, along with 42 representatives from 30 vendors and 47 internal staff. Other topics included, “Launching in 2021: A Decade of Evolution Ahead,” “When it comes to lending, where will CU*BASE focus in the next couple of years?,” and “Setting a target beyond your members might be exactly what your members need.”