Define Key Performance Indicators to Help Track Your Goals

Define Key Performance Indicators to Help Track Your Goals

The temptation to dive head first into data analytics and be swept along with the results is real. Thomas Hull suggests tailoring your key performance indicators to match your goals, not the other way around.

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Taking Action Is the Most Important Step of Utilizing Data

Taking Action Is the Most Important Step of Utilizing Data

Data analyst Sarah Ashby stresses the importance of asking questions and taking action on your data, not just collecting it for the sake of knowledge.

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Five Strategies for Internal Data Monetization

Five Strategies for Internal Data Monetization

Data management can be expensive, but it’s worth it when you’re getting value from it. Data Analyst Thomas Hull shares a few ways credit unions can use their data to increase revenue and decrease expenses.

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Top Sales Employee of the Year Goes to… the Business Intelligence Analyst?

Top Sales Employee of the Year Goes to… the Business Intelligence Analyst?

Deb Slavens of BlueOx Credit Union reflects on how an unconventional year led to innovative business ideas from her business analytics team, specifically in the creation of their 1-Click Credit Card Offer program.

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Making a Difference Through Analytics

Making a Difference Through Analytics

When the pandemic first hit, BlueOX Credit Union management realized grasp of the data would be necessary to weather the storm. VP of IT Deb Slavens explains how they created the Early Warning Report to meet that need.

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The Value of a Data Analyst

The Value of a Data Analyst

Sarah Ashby argues that analyzing data is no longer optional when it comes to a credit union’s success and that credit unions are under utilizing their most valuable tool: the data analyst.

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Presenting the Right Message About Credit Unions in Today’s Crisis

Presenting the Right Message About Credit Unions in Today’s Crisis

Credit unions facing an economic downturn need to avoid being swayed by the doomsayers, says Chip Filson. The most important thing for credit unions is in how they respond.

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Data Is No Longer the Future, It Is Today

Data Is No Longer the Future, It Is Today

“Big Data” has been all the rage time and again in the past, but data strategies have become ubiquitous. Are credit unions keeping up? Annalyn Hawkes takes a look and offers five areas credit unions could approach data to improve results.

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How Many Members Does My Credit Union Have?

How Many Members Does My Credit Union Have?

How does your credit union calculate its total member count? Keegan Daniel covers some of the best methods for determining member count, based on what best suits your needs.

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Data Presentations: It’s Not All About Making It Pretty

Data Presentations: It’s Not All About Making It Pretty

In the growing debate about the best way to present data, Sarah Ashby argues that it’s not about the look, it’s about the message.

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